Mobile Crisis Program Coordinator II (OMH)

Full Job Description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community.

We are seeking a Mobile Crisis Program Coordinator II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Central Office, 400 Otarre Parkway Cayce, SC 29033.

***Please note that a change in the physical location can be considered based on the where the selected candidate is located (must be within the state of South Carolina).***

Under minimal supervision of the Program Manager, you will assist with ongoing program growth, evaluation, and management as well as supports expansion initiatives for the statewide Mobile Crisis Program in order to achieve national standards of emergent access to care. Assist in the oversight of all Mobile Crisis program contract and grant requirements. Serve as the secondary state contact for Mobile Crisis. All job functions to be performed in a culturally aware manner.

Responsibilities for the Mobile Crisis Program Coordinator II include:

Serve as the Assistant Mobile Crisis Program Manager. Responsible for assisting with continued program evaluation, management, expansion, and oversight for Mobile Crisis.

Ensure all Mobile Crisis operations follow the requirement of the contract between OMH and DHHS and additional grant requirements associated with Mobile Crisis.

Serve in an Administrative On-Call roll providing coverage for half of the state.

Serve as the stand-in Program Manager in the absence of the Program Manager, or alongside with regard to supervision of Mobile Crisis program staff, field staff, and administrative oversight. Attend state level meetings and update to senior leadership as requested.

Represent Mobile Crisis in assigned committees, interagency meetings, and stakeholder groups.

Foster and maintain successful working relationships with community partners, probate courts, law enforcement, first responders, hospitals and other state agencies.

Assist with education and training of local law enforcement departments on Mobile Crisis.

Assist with fielding Central Office requests from the Office of General Counsel risk manager and Patient Advocate, as well as all internal and external record requests for 3Q, as needed.

Serve as the secondary contact for Mobile Crisis Call Center to ensure adequate call response times.

Ensure services are delivered and documented in compliance with OMH QA and payor source requirements.

Assist in recruitment efforts for Mobile Crisis as requested and the marketing and promotion of Mobile Crisis statewide. Assist with delivering presentations on outcomes to stakeholders

Complete all OMH required trainings and seeks opportunities to advance knowledge/skills related to job duties.

Ensure adherence to agency's Corporate Compliance Policies and Plan.

Requirements

• A master's degree in a behavioral health discipline.
• Four (4) years of experience in the helping professions, and two (2) years of supervisory experience.
• Eligible for licensure such as LPC, LMSW, LISW-CP, or LMFT

Additional Requirements:

• provide consultation to a multi-county area
• travel frequently in the assigned region, moderate in-state travel, and minimal overnight travel.
• on-call administrative/clinical supervision and occasional shift-coverage is required.
• function as a secondary statewide point of contact for all Mobile Crisis needs assist in coordinating the service delivery of mobile psychiatric crisis response services 24/7
• must be flexible.

Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Information

Post hire, employees must:

• possess clinical skills to assess and deliver crisis intervention.
  
• have ability to establish and maintain effective working relationships with necessary agencies, organizations and interested public or private groups.
• have ability to identify and and effectively utilize resources available in the community to accomplish objectives.
• have the knowledge of best practices to address mental health crises and stabilization.
• have ability to evaluate and manage program design
• have the ability to use computers to collect, interpret and present data and outcome measures clearly in oral and/or written reports.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.