Micro-Network Computer Specialist 1/2 (ACPE)(05-0201)

Full Job Description

The Alaska Commission on Postsecondary Education (ACPE) is seeking a Network Specialist who is innovative, highly competent, solution driven, and customer focused. In this role, you’ll be hands-on with everything from configuring workstations and managing Cisco switches to ensuring airtight network security and maintaining virtual environments. You’ll serve as a trusted resource for our staff – supporting PC’s, phones, and applications – and play a key part in keeping our network and infrastructure up to date, secure and resilient.

You’ll take ownership of Windows active Directory, VPN, RDP, MFA, and server environment (VMWare, NetApp, Windows), ensuring systems are patched, backed up and disaster ready.

From troubleshooting to rolling out new hardware and software, your expertise will keep our operations seamless and team empowered.

Benefits of joining our team, our mission, organization and culture:

ACPE values continuous learning and growth. We support training for employees and have opportunities for upward mobility.

ACPE hires engaged candidates who are willing to expand their knowledge and skills. You will have lots of control over your work. We are a collaborative team that supports one another.

We value service, quality, innovation empowerment and accountability.

ACPE is the State's postsecondary education agency, promoting access to, and success in, education and career training after high school.

We are Alaska’s trusted higher education state agency; our purpose is to serve Alaskans. We operate with integrity in the everything we do.

Our IT team includes networking, business analysts, and programming staff. Our IT vision is to be the trusted, technically relevant department that our customers can count on.

This position is located in Juneau; however, the position may be required to travel to Anchorage to support our Anchorage Office.

Our Juneau office is conveniently located in the Vintage Business Park area of Mendenhall Valley, close to the bus line, with plenty of available parking.

Positions with the Commission are eligible for all State of Alaska health care, leave and retirement benefits.

For more information about ACPE, our mission and our services, visit our website at: http://acpe.alaska.gov

What will you do:

• Manage, maintain and secure network infrastructure and ACPE IT services
• Mange, deploy and /or configure workstations, applications, firewall, VM servers
• Provide computer/network support relating to software and hardware
• Manage and maintain Windows Active Directory including users, AD Group Policy, DNS, and DHCP services
• Keep ACPE servers and infrastructure patched and operating systems up to date (Windows, NetApp, VMWare, etc.)
• Mange user permissions to NTFS files shares, applications and resources
• Evaluate and install new software applications or hardware
• Range 20 - Backup to Network Administrator- manage ACPE technology policies, stay up to date with SOA security policies, maintain system and security plans and documentation, configure and monitor server backups, retentions, storage and off-site DR processes.

The ideal candidate will possess some or all of the following knowledge, skills, and abilities:

Knowledge of:

• Network administration, networking, routing, Cisco switches, firewalls, network attached storage (NetApp), Virtualization technologies, VMWare, Windows Server
• Microsoft SharePoint & SQL server
• SOA procurement rules
• PowerShell desired state configuration
• Active Directory, Windows PC, software and application support and management
• SOA telephony products, SOA security policies, technology best practices
• LAN and WAN environments, backup, recovery and continuity of operations

Skills in:

• Personal computer
• Server and application development, management and maintenance
• Technical systems troubleshooting
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; dealing with individuals who are difficult or distressed

Ability to:

• Manage and array of different technologies used by ACPE and its staff
• Multi-task
• Clearly communicate with managers and staff regarding project status and initiatives, as well as, security restrictions and reasoning
• Anticipate, monitor and meet the needs of customers responding in an effective, appropriate manner.

Requirements

Range 18

At least three year’s work experience in a professional network administrative environment AND advanced level skills with Windows PC, Windows Server and Microsoft Office suite.

Substitution:

Advanced level skills with Windows PC, Windows Server and Microsoft Office suite AND

A bachelor’s degree in Information Technology, Computer Engineering, Computer Science or closely related field. OR

Proof of self-learning, independent skill-building, online courses, IT networking podcasts, and bootcamps MAY substituted for two years of experience if shown core competencies can meet the essential duties of the job

Range 20

At least five year’s work in a professional network administrative environment where one year the primary responsibility were lead planning, installations, modifications and administering network environment AND

advanced level skills with Windows PC, Windows Server and Microsoft Office suite.

Substitution:

Advanced level skills with Windows PC, Windows Server and Microsoft Office suite AND

A bachelor’s degree in Information Technology, Computer Engineering, Computer Science or closely related field. OR

Proof of self-learning, independent skill-building, online courses, IT networking podcasts, and bootcamps MAY substituted for two years of experience if shown core competencies can meet the essential duties of the job

Other Information:

This is a fully exempt job class under AS 39.25.110(11).

Qualifications

COVER LETTER

Highlight your knowledge, skills and abilities as they relate to the key responsibilities and desired traits in the job description above.

If you do not address these you may not advance to the next step of the selection process. Please attached the cover letter to your application before submitting it online.

EDUCATIONIf postsecondary education is being used to meet minimum qualifications, you must complete the Education and Training section of the application and attach your transcripts to your application.

If you have not obtained a degree, please indicate the number of credit hours earned in the Degrees Obtained field.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.INTERVIEWApplicants invited for an interview will be required to provide the following at time of interview:

• List of three (3) professional references including current daytime phone numbers.
• Copies of your two (2) most recent performance evaluations. Letters of reference may be substituted for evaluations.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.

Special Notice: Please Read Carefully

An applicant’s response to the minimum qualification question must be supported by the job application.

This position is established as a flexibly-staffed position for ranges 18 to 20.

Series levels are distinguished by the organization’s business needs and the candidate’s experience, proficiency, judgment, and independence.

If hired at range 18, promotion to range 20 may occur upon successful completion of the probationary period and training plan.

This position is in the exempt service; therefore, it is not covered by the terms of a collective bargaining agreement.

As a result, ACPE may choose to fill this position as soon as a qualified applicant is identified.

While ACPE is in the Department of Education and Early Development for administrative support services only, the Commission and its staff are not subject to the direction of the Commissioner of Education and Early Development nor the State Board of Education.

Applicants who have any type of educational loan with the Commission must be current in payments to be considered for employment.

A routine background check will be conducted on those applicants interviewed and under serious consideration for the position.

EEO Statement

The State of Alaska complies with Title 1 of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or 907-465-3412(TTY) or correspond with the Division of Personnel & Labor Relations at P.O.

Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

Additional Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.

Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska

For specific information about this position, please contact the hiring manager at the following:

Paul Burrows, Network Administrator

Paul.burrows@alaska.gov