Fresh Listing

Posted: January 31, 2026 (1 day ago)

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Medical Support Assistant (Patient Registration)

Indian Health Service

Department of Health and Human Services

Fresh

Salary

$36,464 - $47,334

per year

Closes

May 1, 2026

GS-3 Pay Grade

Base salary range: $26,979 - $35,074

Typical requirements: 6 months general experience. Some college or vocational training.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This entry-level job involves helping patients register for healthcare services at an Indian Health Service clinic in Camp Verde, Arizona, by interviewing them, filling out forms, and checking insurance details to ensure smooth access to care in American Indian communities.

It's ideal for someone with basic office experience or education who enjoys customer-facing work and wants to contribute to public health in a supportive, mission-focused environment.

No advanced medical knowledge is needed, just strong organizational and people skills.

Key Requirements

  • At least six months of general clerical or office experience for GS-03 level, or one year of relevant education above high school
  • One year of progressively responsible clerical experience for GS-04 level, or two years of relevant education above high school
  • Ability to interview patients and collect accurate registration information
  • Skills in assisting patients with forms and reviewing them for completeness
  • Experience verifying third-party eligibility such as Medicare, Medicaid, or private insurance
  • Familiarity with identifying patients without resources and referring them to benefits coordinators
  • For federal employees: One year of service at the next lower grade level (Time-in-Grade requirement)

Full Job Description

Join the Indian Health Service as a Medical Support Assistant (Patient Registration) and make an impact!

Use your customer service and administrative skills to provide a variety of duties associated with patient care and treatment that supports quality patient care in American Indian communities.

Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters.

USAJOBS Help Center - Update your resume now so it meets new resume requirements To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social).

You will receive credit for all qualifying experience, including volunteer and part time experience.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS: GS-03: Your resume must demonstrate at least six (6) months of general experience.

General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-03 level.

OR One (1) year of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR A combination of education and experience that when combined fully meet the minimum qualifications for the GS-03. GS-04: Your resume must demonstrate at least one (1) year of general experience.

General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-04 level.

OR Two (2) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR A combination of education and experience that when combined fully meet the minimum qualifications for the GS-04 Your application will remain active for 90 days from the submission of application.

Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level.

Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration. Major Duties:

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) This is an entry level position.

The duties listed below are at the full performance level and vary by location. All Grade levels MAY NOT be available at all locations. Interview patients to obtain patient registration information.

Assist patients in completing forms and review for accuracy and completeness. Verify patient third party eligibility documents (i.e. Medicare, Medicaid and/or private insurance).

Identify patients who do not have alternate resources and assigns them to the appropriate Patient Benefits Coordinator.

Check your resume before applying to catch common mistakes

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Posted on USAJOBS: 1/31/2026 | Added to FreshGovJobs: 2/1/2026

Source: USAJOBS | ID: IHS-26-HQ-12868283-ESEP/MP