Fresh Listing

Posted: January 30, 2026 (5 days ago)

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Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA

Department of Defense

Fresh

Location

Location not specified

Salary

$37,937 - $48,377

per year

Closes

February 10, 2026

GS-4 Pay Grade

Base salary range: $30,286 - $39,372

Typical requirements: 1 year general experience. 2 years college or associate degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves working as a front-line assistant in an Army health clinic, handling tasks like greeting patients, managing appointments and records, and ensuring everything runs smoothly in a busy medical office.

It's ideal for someone with customer service experience or basic administrative skills who can stay organized and handle sensitive information calmly.

No advanced medical knowledge is needed, but typing speed and attention to detail are key.

Key Requirements

  • One year of specialized experience in managing patient appointments, records, and compliance with regulations, or equivalent education (four years above high school in business, secretarial, or technical fields)
  • Ability to type 40 words per minute with three or fewer errors on a 5-minute sample
  • Experience using automated systems for clinic operations
  • Strong skills in receptionist duties, including in-person and phone interactions with patients and visitors
  • Proficiency in maintaining electronic and paper patient records according to regulations
  • Ability to respond to emergency calls and notify medical personnel promptly
  • U.S. citizenship required

Full Job Description

About the Position: This position will provide medical support assistance to the Baumholder Army Health Clinic.

This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes managing patient appointments and records, maintaining compliance with regulations, and using various automated systems to ensure smooth clinic operations.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Major Duties:

  • Performs the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.
  • Receives patients and visitors as the initial point of contact, in person or telephonically.
  • Maintains all patients' records, both electronic and paper, according to regulation.
  • Responds to emergency calls and notifies emergency medical personnel.

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Posted on USAJOBS: 1/30/2026 | Added to FreshGovJobs: 1/30/2026

Source: USAJOBS | ID: HSJH-26-12872587-DHA