Fresh Listing

Posted: March 25, 2026 (2 days ago)

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Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA

Department of Defense

Fresh

Location

Location not specified

Salary

$37,937 - $48,377

per year

Closes

March 30, 2026More DOD jobs →

GS-4 Pay Grade

Base salary range: $30,286 - $39,372

Typical requirements: 1 year general experience. 2 years college or associate degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves working as a support assistant in a military clinic in South Korea, where you'll handle patient appointments, manage schedules, enter data into healthcare systems, and provide basic customer service to patients.

It's an entry-level role in a family medicine setting under the Department of Defense, ideal for someone with customer service experience or relevant education who is comfortable using computers and wants to work overseas in a healthcare environment.

U.S. citizens with strong organizational skills and attention to detail would be a good fit.

Key Requirements

  • One year of specialized experience in customer service (e.g., answering inquiries or greeting customers) and using computer systems for tasks like email or document editing
  • OR four years of education above high school from an accredited business, secretarial, technical school, junior college, college, or university
  • OR a combination of education and experience that meets the 100% qualification threshold
  • Ability to manage and schedule patient appointments manually or in medical records systems
  • Proficiency in entering data from healthcare record databases
  • Skills in reconciling end-of-shift or end-of-day reports and processing
  • U.S. citizenship required; must be willing to work at Camp Humphreys clinic in South Korea (no relocation incentives)

Full Job Description

About the Position: This position is located at the Family Medicine Service department at the Camp Humphreys clinic in South Korea.

This is a Direct Hire Solicitation under the Direct Hire Authority for Certain Personnel of the DoD. No recruitment, relocation, or student loan repayment incentives are authorized for this position.

Permanent Change of Station (PCS) and Living Quarters Allowance (LQA) are not authorized.

Who May Apply: US Citizens In order to qualify, you must meet the education and/or specialized experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience that includes:1) providing customer service, such as answering inquiries or greeting customers; and 2) using a computer-based system to manage information, such as creating email correspondence or editing digital documents.

This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. Major Duties:

  • Manage patient appointment schedules for the clinic/practice.
  • Schedule appropriate patient appointments manually and/or in a medical healthcare records system.
  • Enter data from numerous healthcare record database systems.
  • Reconcile end-of-shift/end-of-day processing and reports

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Posted on USAJOBS: 3/25/2026 | Added to FreshGovJobs: 3/25/2026

Source: USAJOBS | ID: HSJG-26-12917860-DHA