Medical and Dentistry Investigator
State of South Carolina
FreshPosted Mar 20
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Posted: March 23, 2026 (1 day ago)
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Medical Records Technician
Military Treatment Facilities under DHA
Department of Defense
Location
South Carolina
Salary
$40,736 - $52,957
per year
Type
Full-Time
More Healthcare & Medical jobs →Closes
March 27, 2026More DOD jobs →
GS-4 Pay Grade
Base salary range: $30,286 - $39,372
Typical requirements: 1 year general experience. 2 years college or associate degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves managing and organizing medical records at a military health clinic, helping patients and staff access information while keeping everything secure and up to date.
You'll handle tasks like answering questions, pulling records for appointments or reviews, and using computer systems to track files.
It's a good fit for someone detail-oriented with customer service skills and basic experience in health records or office work, especially if you're comfortable with privacy rules.
Key Requirements
- One year of specialized experience in answering patient inquiries, maintaining medical records, and using electronic health record systems, or equivalent education (four years above high school in business, secretarial, or technical fields)
- Strong customer service skills for interacting with patients, staff, and providers
- Knowledge of HIPAA and Department of Health Agency policies for Release of Information (ROI) functions
- Ability to retrieve, prepare, and ensure accuracy of medical records for care, audits, or requests
- Proficiency in utilizing electronic systems to manage and document medical records
- Commitment to meeting turnaround times and performance metrics
- U.S. citizenship required
Full Job Description
About the Position: This position is located at Army Health Clinic, Moncrief, Fort Jackson, South Carolina. Recruitment and Relocation incentives MAY be authorized for highly qualified candidates.
Salary negotiation MAY be available for those candidates who are new to Federal service.
This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes answering patient inquires, maintaining medical records files, and utilizing electronic health record systems.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.
Add the two percentages. Major Duties:
- Provides strong customer service to patients, staff, and providers.
- Performs Release of Information (ROI) functions in accordance with HIPAA and Department of Health Agency policies.
- Retrieves and prepares records for patient care, audits, or authorized requests.
- Monitors and meets established turnaround times and performance metrics.
- Ensures accuracy, and proper documentation with medical records.
- Utilizes electronic systems to manage medical records.
Check your resume before applying to catch common mistakes