Manager, Enterprise Applications (Salesforce) (Remote from anywhere in CO)

Full Job Description

Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve.

But our focus never changes: improve the lives of all Coloradans through innovation and collaboration.

We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together.

Join us in the important work of providing equitable access to services.

Watch this video to learn more about how we're Serving People. Serving Colorado.

Requirements

IMPORTANT NOTE: Please review your application to ensure completion.

For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications.

Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.

The Enterprise Applications Manager leads an Enterprise Applications team, operating at the "line of business" level for one department or customer base.

The Enterprise Applications Manager reports directly to the Senior Manager and acts as primary customer contact for all application development service-related inquiries and issues.

The Enterprise Applications Manager is both strategically and tactically focused, with demonstrated hands-on skill in IT application service design, development, transition, and operations, and supervises and manages a team of developers and staff to deliver the application service.

In this role, you will:

• Actively engage in improving leadership skills, attitudes, and knowledge, especially as related to equity, diversity and inclusion. Attend training, development and group training on topics of inclusive leadership.
• Provide Operations and Customer Service Management for Salesforce Application Development teams.
• Work within OIT processes and standards and industry-leading practices to ensure outcomes for application and feature design and planning activities for applications within the team’s portfolio.
• Provide People Management by being responsible for the daily supervision of regular, on-going staff.
• Develop staff performance plans on an annual basis and conduct a minimum of 2 performance reviews per year (progress review and annual). Plans should include metrics that align with department and organizational goals.
• Practice Budget Management by identifying and presenting recommendations for upcoming budget needs based on department business objectives.

Qualifications

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.

This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:

Minimum Qualifications:

• 4 years of experience in an occupational field related to the work assigned to the position, to include experience with the Salesforce platform.
• Experience must include at least one year performing at the level of Senior/Lead/Matrixed Leadership in a relevant position.

Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications. There is no substitution for any required management experience.

Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

• High familiarity with a variety of software development methodologies such as Agile and and a strong understanding of the suitability of these methodologies for certain development environments and types of applications.

• Comfortable in a hands-on role, driving application development to completion, and capable of working closely with the team to monitor the progress of assigned work.

• Detail-oriented with strong analytical aptitude.

• Ability to work with peer organizations to translate IT processes (e.g., System Development Life Cycle, Governance, etc.) and tool strategies (e.g., project management, collaboration, knowledge warehouse, etc.) to support the day-to-day work efforts of the individual departments, driving towards greater efficiencies and higher quality deliverables.

• Demonstrated knowledge around metrics as it pertains to product and application deliverables (quality) and work effort (time).

• Strong communication, organizational, prioritization and leadership skills

• 3 years working with the Salesforce system.

• Salesforce Administrator certification preferred.
  
  

Conditions of Employment:

OIT candidates and employees must comply with any screening procedures in place at state entity locations where they might be required to perform work.

A pre-employment background check will be conducted as part of the selection process.

Positions supporting some agencies such as the Department of Corrections and the Department of Public Safety will also require a pre-employment drug test.

This position may require travel within the specified geographic area, and to locations across the state as needed.

This position may require on-call duties as needed by the position.

Additional Information

If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.

While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.

We know it's important to support each other, and that means having a healthy balance of work and personal time. Visit our benefits to learn more about some of our great offerings that allow us all to have fulfilling lives.

Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at OIT_HR@state.co.us or call (303) 764-7900.

This posting may be used to fill multiple vacancies based upon business need.

The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.