Management & Program Analyst

Full Job Description

The Management Analyst position is in San Antonio, Texas at the Domiciliary Residential Rehabilitation Treatment Program (DRRTP), Audie L.

Murphy Memorial Veterans Hospital Division (ALMD) in the Mental Health Product Line.

The Management Analyst falls under the auspices of the DRRTP Program within Psychology Service and is under the direct supervision of the DRRTP Chief of the South Texas Veterans Health Care System (STVHCS).

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: possess one year of specialized experience, equivalent to at least the GS-07 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled.

Specialized experience includes: Providing appropriate computer and administrative support using administrative concepts and practices to enable the ability to recommend changes in policy and to organize and coordinate procedures related to ordering and documenting supply/inventory purchases, purchase card usage, time and leave, etc.; Creating and maintaining a computerized problem tracking mechanism whereby identified problems can be entered, tallied and analyzed for reoccurrence, resolution or need for follow-up; AND Writing administrative reports and applies analytical and evaluate techniques.

OR, Education: Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D.

if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

OR, Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements.

The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.

You will be rated on the following Competencies for this position: Analytical Thinking Database Administration Decisiveness Human Factor Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is sedentary however multiple responsibilities of the position impose active physical demand, to include walking, reaching, stooping, bending, and standing for lengthy periods.

Must be able to handle demands of the facility management such as addressing necessary building repairs, work orders, supply requests, and cope with stressful situations to include prioritizing multiple conflicting priorities.

Working some over time may be necessary at times.

Employee is responsible for investigating any housekeeping, security, building maintenance, alarm system, grease trap (kitchen) and facility issues in general that arise frequently at the Domiciliary.

May be required to report to duty after hours to handle facility related issues. Work environment: Work is typically performed in an adequately lighted and climate controlled office.

It does require occasional travel and frequent physical demands and involves moderate risks or discomforts.

The work involves moderate risks and observance of safety precautions not typical of conventional office settings.

The DRRTP is a treatment program for the incumbent may be exposed to emotionally difficult reactions and expressions on the part of the patients sewed.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties may include but are not limited to: Possess knowledge and skills in the methods and techniques of management/program analysis and the structures, functions, processes, objectives, products, services, as well as the resource requirements necessary to manage a complex organization.

Knowledge for the application of analytical and evaluative methods and techniques to issues or studies concerning the operational efficiency and effectiveness of the DRRTP Program.

The Management Analyst works closely with members of the interdisciplinary team including Physicians, Vocational Rehabilitation Counselors, Therapists, Social Workers, Psychiatrists, Psychologists and other care providers within the STVHCS.

Managing refurbishment, general upkeep, and maintenance, and ensuring that a building meets legal requirements and health and safety standards.

Compiles, analyzes and interprets information in support of the DRRTP Program and related business plan.

Monitors and reviews performance measures specific to DRRTP and entering appropriate information into the electronic records.

Collaborates with the PCMM for Primary Care Service on methods and procedures, organization, manpower utilization, distribution of work assignments, management controls, information and documentation systems, and/or similar functions of management.

Prepares equipment and other inventories. Develops requests for new equipment, equipment turn -ins, replacements, reports of surveys, loans, trials and testing.

Must be fluent in Microsoft Office, VISTA and the Computerized Patient Record System, and must have general knowledge of computer software.

This knowledge includes word processing, spreadsheet, database, graphic design, and management information systems.

Must possess the ability to communicate in writing, on the telephone, and in person with staff, management, outside agencies, and Veterans and their families/friends.

Receives patients and provides interest achievement, demographic and social information as part of the intake of individuals into the DRRTP Evaluates patient information and clinic schedule lists; educating providers about shared patients.

Must be familiar with the consult management process and encounters completion to ensure that clinical staff follow business rule and VA policies in managing consults, and capturing workload.

Knowledge of Psychology and, psychiatry, and mental health management practices and mental health programs, guidelines regulations, and precedents.

Knowledge of pertinent laws, regulations, policies and precedents which affect the outcomes of patient care and related support resources in all the clinical activities under MHPL.

Performs other related duties as assigned. Work Schedule: Monday - Friday; 7:30 am - 4:00 pm Telework: Ad-hoc only Virtual: This is not a virtual position.

Position Description/PD#: Management & Program Analyst/PD03821O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized