Management & Program Analyst

Full Job Description

The position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the Tibor Rubin VA Medical Center Long Beach in the Medicine Health Care Group.

This unique and complex job requires a diverse knowledge of healthcare analysis, technical expertise, effective and flexible interpersonal skills (consultation, training, team leading, networking), and analytical skills in a clinical setting.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/06/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-09 grade level. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: 1.

Demonstrate experience managing and coordinating Medical Operations in support of the Inpatient medicine units (ICU, Med/surgical), Outpatient areas, Procedural Areas, i.e., GI Endoscopy, Nuclear Stress, Cardiac Cath Lab, Hemodialysis, Hematology-Oncology Infusion Clinic, Dermatology MOHS procedures, and the Emergency Department.

2. Experience in managing medical labor and equipment contracts. Write the statement of work for the contract requirements utilized to support the procedural areas. 3.

Experience in managing clinical appointment grids for new and established patients, evaluating utilization, and capacity to see patients. 4.

Experience in credentialing, i.e., medical providers, nurse practitioners, fee basis. Understand OPPE/FPPE. 5.

Experience analyzing and using data to evaluate clinical access and wait time data (e.g., clinic capacity, scheduling, missed opportunities) to recommend or implement changes that improve veterans' access to care and corresponding performance metric.

6. Using data from different databases to develop reports to improve clinical operations OR Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, 3 full years of progressively higher level graduate education leading to such a degree, or LL.B.

if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Collects data on clinical and administrative performance management information including running reports and providing analysis of facility data including utilization management, performance measures, performance improvement initiatives, continuous readiness programs, peer review, patient safety and inpatient performance measures such as ORYX and LINKS.

Contributes to the strategic planning and administrative management of data through assessing, organizing, developing, managing, and evaluating the organization database.

Responsible for developing and maintaining a data warehouse that supports and promotes health informatics action plans and continual improvement in administrative and clinical quality and patient safety.

Provides advanced qualitative and quantitative analysis and evaluation concerning clinical measures and in meeting established goals and objectives including staffing variance.

Research, organize, compile, summarize and analyze data and information for assigned special projects.

Provides statistical reports and evaluated information for effective direction in program operations.

Independently plans and initiates fact finding, qualitative, and quantitative analysis, providing and analyzing data and developing recommendations from a variety of alternatives, and identifying ways to optimize efficiency and resource utilization.

Conducts in-depth analysis and overall staffing needs for the agency through qualitative and quantitative analysis for the healthcare group and specialty services.

Identifies scenarios of a financial, operational or clinical nature for analysis, completes analysis and takes action to remedy problems identified through analysis, and collaborates and coordinates system level changes that influence efficiency, quality, and/or cost for organizational operations.

Other duties as assigned. Work Schedule: Full Time, 40 hours a week. Monday to Friday, 8:00 am to 4:30 pm. Virtual: This is not a virtual position.

Position Description/PD#: Management & Program Analyst/PD13163O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized