Management Assistant

Full Job Description

This position is located at the Jesse Brown VA Medical Center (537) and is organizationally aligned under the Health Administration Service.

The primary purpose of this position is to provide administrative support to the Chief of Health Administration Service (HAS).

In addition, the incumbent provides a variety of administrative and clerical support duties to the Assistant Chief, HAS, Supervisor, Program Specialist, Section Chiefs of HAS and Chief, Health Information Management (HIMS).

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/19/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must possess at least one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Management Assistant at the GS-7 level.

To be creditable, this experience must have been equivalent to at least the GS-06 level in Federal service.

Specialized experience related to this position includes communication and interpersonal relations, including the ability to appropriately and courteously related to internal and external customers; Skill in computer software, Microsoft Office Suite, and the use of Vista Operating System and its various functions; Knowledge of the functions and organizations of the service, Title 38, and the various VA medical programs, regulations, manuals, circulars, and bulletins; Manages information security within areas of responsibility to assure that computer system security and confidentiality of sensitive information is maintained, and that incumbent access to sensitive information is limited only to that which the incumbent requires to perform their duties; Performs under the supervision of the Chief, PAS and Supervisory Program Specialist.

You will be rated on the following Competencies for this position: Attention to Detail Clerical Computer Skills Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires no special physical demands. It may involve some walking, standing, bending, or carrying of light items.

Work Environment: The work is performed in an office or similar setting requiring normal safety precautions against everyday risks or discomforts.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties, including but not limited to,: The position duties include consultation, administration support, training support, accountability, and oversight for the Health Administration Service (HAS) activities across the full jurisdiction of the Medical Center's HAS Program.

Work is assigned in terms of Jesse Brown VAMC objectives, priorities, and deadlines. The incumbent works independently in resolving conflicts meeting the needs of the facility.

The incumbent's completed work is evaluated for conformance to policy, guidelines, directives, and regulations related to training and development.

Receives and screens most callers and visitors to the Office of the Chief, who include Veterans and/or their family members, Veteran Service Officers (VSO), officials of other federal, state, and local agencies, Medical Center staff, and the public.

Incumbent is responsible for Medical Center publication and directive tracking.

Briefs the Chief on appointments made daily and again one day prior to event, as necessary, ensuring the Chief has all pertinent information and back-up material required.

Prepares various memorandums for Chief, Assistant Chief, and section chiefs.

Assists the Chief, Assistant Chief, and subordinate personnel in the procedural aspects of expediting workflow, advising personnel on requirements for preparation and submission of data, action documents, and other correspondence.

Reads directives and instructional material pertaining to administrative practices and clerical procedures in order to be aware of new, revised, or amended procedures for such matters as preparation and processing of correspondence, reports, Congressional correspondence, electronic filing, and preparation of travel requests.

Work Schedule: Monday - Friday 8:00am-4:30pm.

Position Description/PD#: Management Assistant/PD252750 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized