Management and Program Assistant

Full Job Description

Provides analytical, reporting, and operational support to Nursing Services leadership by analyzing clinical, financial, and workload data; developing reports and performance metrics; improving processes; supporting program planning; coordinating staffing, contracts, and equipment; and advising management to improve efficiency, compliance, and service delivery across inpatient and outpatient care.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/28/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Knowledge of standardized administrative practices and procedures; Knowledge of established management principles, pertinent administrative regulations, and staffing guidelines; Skill in applying fact-finding and work measurement techniques; Auditing and analysis of various reports.

Preferred Experience: Contracting Administrative Support ADPAC For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Supports Nursing Services leadership by analyzing and improving outpatient and inpatient processes, functions, and programs Provides managers with objective data for administrative and program decisions Collects, reviews, and analyzes statistical data from VA automated systems Develops analytical tools to format, reduce, and present data for management and analysts Produces Clinic Practice Management reports using Pyramid Analytics Develops management and/or program evaluation plans, procedures, and methodology Conducts efficiency and productivity studies and recommends organizational improvements Provides advice to Deputy Nurse Executive, Nursing Service Chief and Supervisory Management Analyst on issues relating to Nursing Service Inpatient and Outpatient Monitors Nursing Service clinical indicators frequently to notify the Supervisor of potential service performance issues Identifies data required for use in the management and direction of programs Develops data required for use in the management and direction of programs Makes recommendations for modifying, revising, and implementing policies and procedures to improve the effectiveness of program operations, and to assist in resolving problems Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems such as those designed to prevent waste, loss, unauthorized use, or misappropriation of assets Performs management surveys to determine compliance with agency regulations, procedures, management practices, and effective utilization of staff Monitors statuses of service projects and recommends reallocation of resources as needed Ensures the accuracy of the data being processed by performing routine and non-routine audits Assists in developing new or modified administrative program policies, regulations, goals, or objectives Performs tasks associated with operations and administration, ensures procedures are completed reliably and in a timely fashion, adheres to current policies and practices and maintains accurate records of all activities Serves as Approving Official and assures that all expenditures are properly authorized and documented Prepares SF-52 for staff recruitment activities, ensures staff is assigned to proper FCPs and BOCs and corrects employee data as necessary Tracks recruitment and vacancies within the Service to maintain accuracy of Organizational Chart Troubleshoots pay issues with staff and works with Fiscal and HR to resolve issues Work Schedule: Monday - Friday, 7:30am - 4:00pm Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Management and Program Assistant/PDHA671-00331-A and PD00331A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized