MAIL PROCESS DRIVER - CCCC

Full Job Description

Salary Range: $3,936 - $5,213 Monthly

Please carefully read this posting in its entirety, as it contains important information for candidates.

CCCC is a 480-bed male facility. The facility is located in the Capital Forest 20 miles south of Tumwater.

CCCC is co-located with the Department of Natural Resources and is a minimum-security facility.

This facility houses minimum security incarcerated individuals and offers treatment, work, and vocational programs to help ready incarcerated individuals to transition back into the community.

CCCC is a sustainability prison; some of the many programs include rehabilitation of ailing Western Pond Turtles, raising bees, training service dogs, and composting.

The site includes two living units, a health clinic, education buildings, a gymnasium and support facilities.

All incarcerated individuals work at this facility either on an off-site work crew or within the facility grounds.

Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all Incarcerated Individuals can learn to make choices that contribute to a safer society.

AGENCY PROFILE:
For additional information about our agency, please visit doc.wa.gov.

Join our team to be part of an organization that is dedicated to offering opportunities for career advancement and personal growth! DOC offers:

• Flexible schedules
• Comprehensive compensation packages
• Benefits package
• Training and development opportunities to continue building your career with us.

Begin your application process online at www.careers.wa.gov:

• Click the green 'Apply' button on the job posting and sign in or create an account.
• Complete your application.
• Please be sure to attach the following to your application:
  • A cover letter outlining how you meet the qualifications for this position,
  • A detailed chronological resume,
  • A copy of your unofficial college transcript (if using college credits or degree to qualify for position) and

  At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

  If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

  • Click "Accept & Submit" to submit your application.

  Incomplete application packages may disqualify an applicant from the application process.

  We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting.

  Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting.

  All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

  Requirements

  We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
  
  This position supports DOC’s mission to improve public safety by positively changing lives through the visual, physical, and electronic inspection of incoming and outgoing mail and packages in effort to eliminate risks associated with unauthorized transfer of contraband materials and information across institutional boundaries.
  
  The Mail Processing Driver independently performs mail services including, collecting, screening, sorting, processing and delivering domestic and foreign mail utilizing the US Postal Service, agency internal mail systems, and various ground and air shipping services.
  
  Duty:
  Screen/process all incoming or outgoing first class and bulk mail, periodicals, packages and electronic messages.
  Tasks include:
  • X-ray and visually scan all incoming mail items for potential contraband explosive devices illegal narcotics and conformity to established policies and procedures
  • Log, open, and inspect mail and packages for incarcerated individuals to ensure conformity to all applicable policies and guidelines
  • Remove money orders for separate processing
  • Remove and document enclosures (i.e. Social Security cards, marriage/birth certificates, ID cards, insurance cards, etc.)
  • Document and enter all incoming incarcerated individual packages
  • Document and enter incoming publications
  • Place approved items into mail slots, bins and or small bags for delivery to living units
  • Determine most effective method for sending mail items and packages out of facility
  • Complete mail rejections for items that do not meet DOC policy for delivery
  • Read electronic messages in accordance with facility, agency, state and federal laws, rules policies and guidelines.
  • Process incoming and outgoing mail in accordance with facility, agency, state and federal laws, rules policies and guidelines.
  Duty:
  Identify, catalogue, and report contraband and mail/electronic messages that do not comply with facility, agency, state and federal laws, rules policies and guidelines
  Tasks include:
  • Initiate contraband/mail rejections and maintain documentation. Initiate infractions as needed to the item
  Duty:
  Deliver and collect mail and packages, including bulk, insured, registered, certified, and regular mail and maintain electronic and physical mailroom records. Operate, adjust, and maintain electronic equipment for the screening, mailing and shipping of packages.
  Tasks include:
  
  • Properly log and create mail rejections, publication rejections, incoming I/I property receipts, incoming I/I funds, allowed I/I to I/I correspondence, I/I no contact orders, and I/I letter translations
  • Accurately identify incoming staff and incarcerated individuals mail and packages, and deliver to intended office, building or unit, by established procedures
  • Conduct secure deliveries of sensitive items/evidence to outside departments
  • Collect outgoing mail and packages from units, offices and building for mailroom processing
  • Use hand trucks, dollies and mail cards to transport materials
  • Will operate motorized vehicles to deliver and collect offender and staff mail and packages
  Duty:
  Provide information, answer inquiries, interact with various stakeholders, and resolve routine problems.
  Tasks include:
  
  • Provide customer service to stakeholders including DOC staff, outside agencies, and the public
  • Respond to inquiries and resolve complaints from incarcerated individuals and their family members; respond to kites and kiosk communications
  • Respond to staff inquires and requests for information regarding mail services and processes.
  • Answer calls and forward messages as appropriate
  • Assist with public disclosure requests by obtaining information from files and Offender Management Network Information (OMNI)
  • Assist with responding to formal resolutions as delegated
  Duty:
  Other duties as assigned.
  Tasks include but are not limited to:
  
  • All other tasks as assigned to you by the supervisor, chain of command and/or incident commander
  • Maintain and order needed equipment and supplies
  • Maintain the security, order, and cleanliness of the mail room

  Qualifications

  What we need (required qualifications):
  
  • High School diploma or GED equivalent
  • Two (2) years of office and/or clerical experience
  Knowledge Skills and abilities:
  
  • Basic level computer skills with Microsoft Office or similar programs.
  • Ability to perform office assignments which require knowledge of a variety of regulations, rules, policies, procedures, and processes
  What will make your application stand out (preferred qualifications):
  
  • One (1) year of experience sorting and distributing mail
  • One (1) year of experience operating mail processing equipment
  • Experience using electronic mail processing software (i.e. JPay, …, etc.)
  • Experience using Offender Management Network Information

  Additional Information

  Vision: Working together for safer communities.

  Mission: Improving public safety by positively changing lives.

  Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

  Our Core Values:

  1. Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

  Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.

  We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

  2. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
  3. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
  4. Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

  
  

  DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

  
  

  IMPORTANT NOTES:

  • This recruitment may be utilized to fill more than one position.

  Please include a minimum of three (3) professional references with your application.

  A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

  If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

  • A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
  • Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

  We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

  A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

  Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

  Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

  You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

  DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

  The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

  https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

  • DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

  
  

  Telework Details

  This position may be allocated for telework.

  If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

  Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

  Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

  Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

  
  

  What We Offer:

  As an employee of the Department of Corrections, your work-life integration is a priority.

  Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

  Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

  • Remote/telework/flexible schedules (depending on position)
  • Up to 25 paid vacations days a year
  • 8 hours of paid sick leave per month
  • 12 paid holidays a year
  • Generous retirement plan
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Deferred Compensation and so much more!

  
  

  PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

  OR

  PSERS: Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS).

  If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans.

  For more information, please contact the Department of Retirement System at: 1-800-547-6657.

  
  

  For questions about this recruitment, or to request reasonable accommodation in the application process, please email kimberly.pena@doc1.wa.gov or call us at 360-359-4062. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.