MAIL ASSISTANT

Full Job Description

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The primary purpose of this position is to provide installation wide postal operations by processing and distributing all incoming, outgoing and intrabase official communications, as well as the safeguarding and processing of classified mail, transiting Joint Base San Antonio (JBSA) in support of the official mail cost control program.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems.

Examples of specialized experience include applying knowledge of publications governing the control and processing of various types of mail, including special services mail; protecting and processing administrative communications for official mail (routine and accountable), parcels, domestic and international mail; applying and enforcing postal, acquisition, and administrative communications directives and policies; applying directives and policies to recognize problems and recommend improved procedures and methods to increase efficiency; utilizing Microsoft Office suites to perform everyday office activities; produce a variety of complex textual documents such as reports, lists, and letters; applying security regulations, established guidelines, procedures, and practices for handling sensitive documents; ability to input data into an automated data processing system in order to keep track of accountable mail; operating automated mail-sorting equipment, mail metering systems, and accountable mail systems to sort and distribute mail.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible.

One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.

Knowledge of the functions, organizational structures and locations of the units serviced in order effectively receive, organize, and deliver administrative communications in an expeditious manner. 2.

Extensive knowledge of postal and agency instructions governing the receiving, controlling, transporting and processing of all classes of mail, including special services mail and commercial carrier mail like matter.

3. Knowledge of DoD, Air Force, USPS, OSHA safety and security regulations, practices, and procedures of the Postal Service Centers and the Official Mail Center regulations. 4.

Ability to input data into an automated data processing system used for processing mail in order to keep track of accountable mail. 5.

Knowledge of automated mail sorting equipment, mail metering systems, ad accountable mail systems in order to sort and distribute mail. 6.

Ability to communicate effectively, both orally and in writing in order to establish and maintain productive work relationships within the organization and to provide customer mail service and support to numerous personnel within and outside the organization.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

ADDITIONAL CONDITIONS OF EMPLOYMENT: Must be physically capable of lifting and moving heavy items on a recurring basis for short periods.

The work requires substantial lifting of boxes, cartons and mail sacks, weighing up to 70 lbs., substantial standing, bending, walking and occasionally climbing one to three flights of stairs with heavy mail sacks or boxes weighing up to 70 lbs.

This is a Testing Designated Position (TDP). The employee is subject to random drug testing.

The incumbent is subject to pre-employment drug testing and participation in random drug testing as a condition of employment in accordance with AFM 44-198, Air Force Civilian Drug Demand Reduction Program.

Major Duties:

Provides official/personal mail service in accordance with DoD 4525.6-M, DoD Postal Manual and DoD 4525.8-M, DoD Official Mail Manual; DoDI 4525.8/AF Sup 1; Official Mail and Distribution Management; and Cost Control Program.

Processes annually more than 4 million pieces of official and personnel mail at three official mail centers JBSA Ft Sam Houston, Lackland AFB and Randolph AFB Official Mail Centers (OMC), six postal service centers, Randolph Postal Service Center (PSC), Lackland Postal Service Centers (PSC #2, #3 and #7) and a Student Mail Center (SMC) and Benner Barracks at JBSA-Fort Sam Houston.

To provide accountability and control of classified communications; to provide document security services; and to provide office automation and clerical support for the Operations Flight.

Receives, records, sorts, transports, controls, and processes all incoming and outgoing special services mail, i.e.

registered, express, certified, insured, and other various extra service articles personally through the window to the addressee/authorized agent and to various organizations and mailrooms designated mail orderlies and mail clerks.

Provides expedient and complete mail like matter services sent via commercial carriers. Responsible for securely receiving, controlling and processing commercial carrier parcels (i.e.

UPS and FedEx parcels). To provide first-line defense of Mail Security for JBSA customers and serviced activities.

Responsible for knowing the characteristics of suspicious mail items and the proper procedures for handling and reporting suspicious mail items to the proper authorities.

Maintains and Operates as a Unit Mail Clerk.

Responsible for assigning and withdrawal of receptacles for TDY, student and permanent party postal lock boxes, changing combinations /keys, redirecting undeliverable mail.

Receives, unloads, sorts, and processes incoming shipments of mail trays, parcels, sacks, and correspondence into postal receptacles.