Clerical Assistant 2 (Bureau of Driver Licensing)
Commonwealth of Pennsylvania
FreshPosted Jan 27
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Posted: January 26, 2026 (1 day ago)
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Licensing and Certification Evaluator
Commonwealth of Pennsylvania
Department of State
Location
Pennsylvania, 17120
Salary
$45,907 - $69,203
per year
Type
Full Time
More Other jobs →Closes
February 9, 2026
Job Description
Summary
This job involves reviewing applications for professional licenses like accountants, barbers, and nurses to ensure they meet Pennsylvania's standards, while also handling customer inquiries and providing support to applicants and the public.
It's a detail-oriented role that requires strong organizational skills to manage deadlines and communicate effectively.
Ideal candidates are reliable team players with experience in clerical work who enjoy helping maintain trust in everyday professionals.
Key Requirements
- One year of experience as a Clerical Assistant 3, Clerk Typist 3, or equivalent
- One year of complex clerical experience
- Equivalent combination of experience and training
- Strong attention to detail for analyzing applications and transcripts
- Excellent customer service skills for handling inquiries
- Ability to manage time, prioritize workload, and meet strict deadlines
- Proficiency in independent judgment and accurate correspondence
Full Job Description
Do you value being able to trust your accountant, barber, nurse, realtor, or any other professional you may need in your daily life?
If you are also excellent with analyzing details, managing your time and workload to meet strict deadlines, and communicating courteously with anyone to learn important information, then we want to hear from you.
Apply now for this Licensing and Certification Evaluator position with the Department of State, Health Licensing Section and help ensure Pennsylvania professionals meet their licensing requirements!
Requirements
Your work with our team will help maintain the established standards of competence and ethics that make professionals worthy of being trusted by you and by all people in Pennsylvania!
You will review complex applications to determine eligibility for licensure and provide customer service support to applicants, licensees, and the general public. This involves:
- Handling telephone and electronic inquiries daily while providing courteous customer service.
- Reviewing and evaluating various applications to ensure compliance with law and regulations.
- Reviewing supervised clinical experience forms and educational transcripts.
- Calculating supervision hours and preparing accurate and comprehensive correspondence.
- Promoting positive interactions and demonstrating teamwork within the Department.
- Using independent judgment when determining licensure eligibility and prioritizing workload.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Work Schedule is negotiable.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Telework: You may have the opportunity to work from home (telework) part-time, up to 50% of workdays, upon successful completion of the probation period.
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
Additional details may be provided during the interview.
Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year of experience as a Clerical Assistant 3 or Clerk Typist 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- One year of complex clerical experience; or
- Any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.
Additional Information
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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