Lead Direct Support Manager

Full Job Description

Are you passionate about making a real difference in people's lives?

Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community.

We are seeking Lead Direct Support Manager who are motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Serves as Lead Direct Support Manager for the residential area of OIDD-Coastal Regional Center. Ensures regulatory compliance of an Intermediate Care Facility (ICF) as it pertains to the care and safety of individuals with disabilities and also ensures that active treatment is provided for consumers. Primary duties and responsibilities will include, but are not limited to, administrative responsibilities and staffing/training of Direct Support Managers (DSMs) and subordinate staff.

Actively develops subordinate Direct Support Manager/Direct Support Professional III leadership and supervisory skills to enable effective training, supervision, and retention.

Provides initial and ongoing on-the-job training to new DSM's, including but not limited to regulatory compliance, the interdisciplinary team process, communication with families and other service providers, and the active treatment programs.

Proactively engages employees to build relationships that creates trust, open dialogue, and establishes clear responsibilities.

Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan trainings for staff and provides training as needed.

Reviews the Direct Support Professional staff's work performance and contributes to annual performance evaluations.

Ensures that each individual receives services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis.

Provides thorough, accurate, and timely documentation of services provided.

Maintains documentation in compliance with Office of Intellectual and Developmental Disabilities (OIDD) written rules, regulations and policies.

Ensures that programs/training are amended based on progress or newly identified needs/concerns.

Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to medical condition, hospitalizations, campus activities and other adverse events.

Mentors DSMs on effective communication approaches with guardians and advocates and assists in the resolution of services/other problems as needed.

Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer’s assessments and programs are resolved.

Serves on various committees representing individuals of this agency, i.e. Behavior Support, Medication Review, and others as deemed appropriate.

Covers caseload(s) when a Direct Support Manager vacancy occurs as requested by the Residential Administrator.

Ensures that regulatory compliance and continuity of services are maintained in the absence of an assigned DSM, including implementation, monitoring and revision of each consumers' active treatment plan, effective communication with other professionals and families.

Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per OIDD policy and procedures.

Performs other duties as assigned by leadership.

The position for this posting is located at Coastal Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD located in Summerville, SC serving residents with intellectual and developmental disabilities.

Requirements

A bachelor’s degree in a human services field including, but not limited to sociology, special education, rehabilitation counseling, psychology, Registered Nurse licensure, or Doctor of Medicine Osteopathy.

Two years of related experience providing professional or direct services, including at least one year of experience working with persons with intellectual disabilities or other developmental disabilities.

Must have a valid SC Driver’s License.

Qualifications

Previous experience as a Qualified Intellectual Disability Professional (QIDP)

General knowledge of intellectual disabilities. Knowledge of laws, regulations, policies and procedures relevant to the area of employment and in an Intermediate Care Facility (ICF). Knowledge of basic safety practices. Ability to establish and maintain effective working relationships. Ability to effectively manage staff. Ability to communicate effectively both orally and in writing. Ability to work extended hours as necessary to ensure consumer safety and supervision various activities and/or severe weather conditions. Ability to exercise judgment and discretion. Ability to interpret and apply laws, regulations, policies and procedures. Physical abilities include lifting, pushing, standing, stooping, bending, pulling, walking, and running.

Additional Information

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S.

Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials.

We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment.

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program.

You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application.

Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)