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Posted: February 12, 2026 (8 days ago)

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IT Technician II #26-047

State of South Carolina

Department of Probation, Parole & Pardon

Recent

Location

South Carolina, 29210

Salary

$52,100 - $70,300

per year

Closes

Open until filled

Job Description

Summary

This job involves providing hands-on technical support for computers, networks, and printers across various state locations, helping employees fix IT problems and manage equipment inventories.

It's a step-up role for someone with some IT experience who enjoys troubleshooting and traveling to different sites.

A good fit would be a detail-oriented person comfortable with both technical work and communicating with non-tech staff.

Key Requirements

  • High school diploma plus experience in information technology, electronics, or related fields
  • Associate or bachelor's degree in a related field may substitute for required experience
  • Bachelor’s degree preferred, along with IT or related experience
  • Ability to travel statewide to provide on-site technical support
  • Skills in installing, configuring, and troubleshooting network connectivity, desktop hardware, software, printers, and operating systems
  • Experience with inventory management of IT assets, including hardware, software licenses, and peripherals
  • Proficiency in data entry, correction, and documentation for asset tracking and service requests

Full Job Description



Under general supervision, deliver Tier 2 technical support including installing, configuring, and troubleshooting network connectivity, desktop hardware, and software issues.

Provide support for computer hardware, printers, operating systems, and digital communications.

Act as a liaison between SCDPPPS business units and ITS customer service initiatives, focusing on the business application of IT hardware and software resources for the SCDPPPS end-user community.

Collaborate with ITS management staff and other ITS sections to identify, create, and resolve end-user support issues.

Position requires statewide travel to provide on-site technical assistance and support across multiple locations.

Assist with inventory management of IT assets, including hardware, software licenses, and peripheral equipment, ensuring accurate records and timely updates.

Perform data entry and data correction tasks related to asset tracking, service requests, and documentation to maintain accurate and organized records.



Requirements

A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor's degree in a related field may be substituted for the required experience.

Qualifications

A bachelor’s degree and experience in information technology, electronics technology systems, or other related areas.

Additional Information

SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED DURING THE INTERVIEW PHASE.


Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position.

SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER

The South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).

THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM MEMBERSHIP.

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Posted on NEOGOV: 2/12/2026 | Added to FreshGovJobs: 2/13/2026

Source: NEOGOV | ID: neogov-sc-5234548