IT Specialist (NETWORK)
Defense Logistics Agency
FreshPosted Mar 6
✓ Fresh Listing
Posted: March 6, 2026 (1 day ago)
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IT Specialist (Network/Customer Support)
Defense Contract Management Agency
Department of Defense
Location
Salary
$105,482 - $136,527
per year
Type
Full-Time
More IT & Technology jobs →Closes
March 16, 2026More DOD jobs →
GS-11 Pay Grade
Base salary range: $62,107 - $80,737
Typical requirements: 1 year specialized experience at GS-10. Ph.D. or equivalent doctoral degree, or 3 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves managing and troubleshooting computer networks, helping users fix IT problems, and ensuring systems stay secure at a defense agency site in California.
You'll act as the main expert for local networks, diagnose issues with hardware and software, and guide others on using IT tools safely.
It's a great fit for someone with hands-on experience in IT support who enjoys solving technical puzzles and working in a government setting.
Key Requirements
- One year of specialized IT experience at GS-11 or equivalent level, including diagnosing operating system, software, and network issues
- Experience installing and updating network, software, and hardware components
- Knowledge of advising on security protocols to ensure system compliance and prevent unauthorized access
- Ability to serve as primary network administrator for Local Area Networks (LANs)
- Skills in providing technical advice, training, and resolving end-user problems across IT systems like telecommunications, hardware, and software
- Experience diagnosing and isolating system failures
- U.S. citizenship and ability to obtain a security clearance (implied for DoD role)
Full Job Description
See below for important information regarding this job. Additional vacancies may be filled from this announcement.
To qualify for an IT Specialist (Network/Customer Support), your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position.
To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector.
Creditable specialized experience includes: Providing user assistance in diagnosing a broad range of operating system, software, and network-related issues; Installing and updating network, software, and hardware components; and Advising management on security protocols to maintain system compliance and prevent unauthorized access.
Major Duties:
- Serve as primary network administrator for one or more Local Area Networks.
- Provide technical advice and training for application and equipment implementation.
- Diagnose system failures to isolate the source of the problem.
- Serve as the senior IT Specialist for a DCMA hub site.
- Resolve end-user problems on a variety of IT systems, including telecommunications, computer hardware, and software applications
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