IT SPECIALIST (NETWORK)

Full Job Description

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE BARGAINING UNIT POSITION.

This National Guard position is for an IT SPECIALIST (NETWORK), Position Description Number D1585P01, and is part of the Montana Army National Guard, G6.

(A copy of the Position Description can be obtained from HRO upon request.) Selecting Official: William McGlenn Also advertised Title 5 at announcement number MT-12877157-T5-26-369 Military Grades: Enlisted E7 - E9; Warrant WO1 - CW5; Officer O1 - O4 GENERAL EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SPECIALIZED EXPERIENCE: Must have 1-year of specialized experience equivalent to at least the next lower grade of GS-11.

Must have experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

***(MUST address your experiences in detail on resume as they relate to these general and specialized experiences, to be considered for this position)*** Major Duties:

Responsible for providing expert technical advice and guidance on critical digital communications issues to ensure the integration of C4 programs and services and to solve integration and interoperability issues.

Understands and provides input to the development and implementation of bandwidth configuration plans for complex Local Area Networks (LANs) and Wide Area Networks (WANs) with supported elements to include; headquarters staff elements, tenant activities, state government, regional operating activities, and national agencies.

Develops the communications architecture and maintains the enterprise infrastructure.

This requires defining, documenting and maintaining the current and future business environments across many platforms and a multiplicity of digital communications services to ensure the enterprise strategic plan is resourced and supported.

Has overall responsibility for planning and developing current and future digital, analog, asynchronous transmission mode (ATM) communications infrastructure.

Directly coordinates with the Network Control Center (NCC) Manager on all communications services in direct support of the enterprise strategic IT plan.

Has overall responsibility for determining funding requirements, preparing budget requests, and executing the communications budget to achieve near term and strategic goals.

Establishes metrics to measure and evaluate systems performance and total cost of ownership.

Provides policy guidance in coordination with the operational elements of the NCC Manager regarding digital communications issues to the DCSIM for statewide implementation.

This position is directly responsible for conducting IT audits on all communications programs within the state to include a broad range of services and technologies.

Writes policy and plans for the installation Continuity of Operations Plan (COOP).

Tests the state COOP plan, ensuring system operation functionality and security in the event of a natural disaster or catastrophic system failures.

Coordinates the work and guides lower-graded communications personnel to in maintaining the enterprise sustaining base digital, analog and ATM communications infrastructure.

Works closely with IT service providers to optimize support and integration of new technologies. May be assigned to assist the chief by performing limited leader responsibilities.

Distributes and balances workload among employees. Gives on-the-job training to lower-graded employees. Approves leave for assigned employees. Provides input into annual performance appraisals.

Resolves simple complaints and grievances, referring the more serious ones to the supervisor. Recommends training needs for employees.

Provides input to the supervisor concerning selections, promotions, reassignments, recognition of outstanding performance. Performs other duties as assigned.