IT SPECIALIST (APPSW)

Full Job Description

Who may apply: All US Citizens Applicants on the Cleveland list may be placed at Bratenahl. We may use this announcement to fill other positions in the I&T Dir.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.

This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants.

Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.

Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume.

Please be sure to clearly describe the full scope of your work experiences in your resume. Combinations of education and experience may also be sufficient.

BASIC REQUIREMENT: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position.

Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards.

My work or the data that I produce is typically reviewed by my supervisor or another colleague Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions In addition to the Basic Competency Requirements listed above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade n the federal service (GS-09), which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: Experience developing, implementing, coding, testing and implementation of test plans, maintaining and modifying software and automated systems; participating in systems requirement reviews.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Major Duties:

• Provides for development, implementation, operation, maintenance, and modification of automation information systems.
• Analyzes requirements in order to develop or modify automated information systems to meet user requirements and reviews proposals for systems changes.
• Prepares and executes tests for system software validation. Reviews test results for effectiveness and takes necessary corrective actions based on testing results.
• Create test plans, scenarios, and data to successfully validate all required system changes.
• Reviews test results for effectiveness in meeting specifications and takes necessary corrective actions based on testing results.