CSS Regional Team Leader / 61014919
State of South Carolina
FreshPosted Jan 14
Recent Listing
Posted: January 7, 2026 (8 days ago)
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IT Services Specialist III
State of South Carolina
York Technical College
Location
South Carolina, 29210
Salary
$39,764 - $73,549
per year
Type
Full Time
More Other jobs →Closes
January 19, 2026More State jobs →
Job Description
Summary
This job involves supporting and monitoring the college's IT systems, including phone services, cell devices, and network tools, while working with external providers to keep everything running smoothly.
It also covers helping with buying IT products and fixing any issues that pop up through monitoring software.
A good fit would be someone with a tech background who enjoys troubleshooting and ensuring reliable services in an educational setting.
Key Requirements
- Bachelor's degree or Associate's degree in a related field with at least two years of relevant experience
- Knowledge of PC, server, and network architecture related to system monitoring, data backup, auditing, alerting, logging, and access control
- Knowledge of hosted telephony solutions
- Knowledge of enterprise monitoring and backup solutions
- Experience working with service providers for IP telephony, cell phones, hotspots, and network devices
- Ability to perform service monitoring using tools like SolarWinds and Office 365
- Skills in remediation of IT issues, either directly or with staff and providers
Full Job Description
The IT Services Specialist III performs the following functions:
•Works with service providers to include but not limited to: Comporium, Intrado, T-Mobile, Segra, and Tru-Vista, to provide support to hosted IP telephony service, cell phones, hot spots, panic buttons, and other network/communications devices/services in use at the college.
•Support for IT related product acquisitions and services, including cyber-insurance, software / hardware products, application services.
•Perform service monitoring via configuring and using tools such as SolarWinds, Office 365 monitoring, and monitoring included within both on premise and cloud based (SaaS) services to ensure a high degree of availability for customers.
•Remediation of issues discovered as a part of monitoring, either directly or in working with other YTC staff or service providers.
•Performs other duties as required.
Requirements
- Bachelor's degree or
- Associate's degree in a related field and at least two years relevant experience
Qualifications
- Knowledge of high level PC, Server, Network architecture as it pertains to system monitoring, data backup, auditing, alerting, logging, and access control
- Knowledge of hosted telephony solutions, enterprise monitoring and back-up solutions
Additional Information
Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.
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