IT LEAD – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)

Full Job Description

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: IT LEAD – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)

Posting Number: 37943

Department: HOUSTON INFORMATION TECHNOLOGY SERVICES

Division: RADIO COMMUNICATION SERVICES

Reporting Location: 62 Riesner St. Houston, TX 77006

Workdays & Hours: MONDAY – FRIDAY 7:00 AM – 4:00 PM*** ***Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Responsible for managing, administering, and documenting technical direction in the installation, maintenance and repair of the Houston Police Department’s mobile technology systems, including P25 mobile and portable radios, initial triage of mobile video systems, and mobile data systems.

Supervising the activities of a group of radio telecommunications technicians in one or more technical areas. Prepares, reviews and updates programming and repair of radio communications equipment.

Documents and reports status of projects and team functions. Develop and document weekly, quarterly, and annual goals and results for each team member consistent with the goals of the department.

Responsible for performance appraisal for positions under their direction. Ensures work orders, procedures, and documentation are timely and professional.

Inspect all mobile systems to ensure compliance with approved division and vendor specifications. Reports to the Assistant Director of Public Safety Communications.

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

Requirements

EDUCATION

Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.

Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis

EXPERIENCE

At least six (6) years of technology experience supporting IT infrastructure including networks, security, and hardware.

System-specific technical certifications will often be required.

System-specific technical certifications may be considered for substitution for 1 year of experience.

A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.

LICENSE

None

Qualifications

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

**

Additional Information

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test

SAFETY IMPACT POSITION YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 30

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0450).

If you need special services or accommodations, call (832/393-0450). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.