IT Business Analyst (IT Business Analyst- Journey)

Full Job Description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title: IT Business Analyst - Child Welfare (IT Business Analyst- Journey)
Location: Thurston County – Olympia, Washington (Hybrid)
Closes: April 17th, 2026
Salary: $7,010.00 - $9,429.00 Monthly

We're looking for an experienced professional to join our team as a Data Product Manager (IT Business Analyst).

As a Product Manager within the Office of Innovation, Alignment, and Accountability (OIAA), you will get to serve as a liaison between technology and business units.

These business units are all working toward the common goal of eliminating child and youth outcome disparities and transforming lives by protecting vulnerable children and promoting healthier families.

The Opportunity:This journey-level position provides consultation to business units on the availability of data to inform their questions and decisions, elicits and delivers business and technical requirements for reporting needs, documents current and future business flows, and product roadmaps.

Not only will you get to work on a fantastic team in a flexible work environment, but you can also feel good knowing that your work contributes to positive outcomes for the children, youth, and families of Washington State.

In this position, you will utilize your knowledge of report application design and understanding of business needs to provide consultation to development teams and business partners, and provide solution recommendations on complex issues.

This position is a remote position but may require occasional (about once a quarter) in-person meetings in Olympia for connection and continuing best practice between teams.

Some of what you will get to do:

• Elicit and document all business and technical requirements for the OIAA reporting system, with a focus on Child Welfare reporting.
• Formulate technology solutions for business needs and communicate solutions to business partners.
• Define and document complex business logic, report designs, and specifications for development and implementation of the OIAA reporting system.
• Lead the analysis of functional and non-functional business requirements.
• Work with development team to evaluate alternative approaches and define potential revisions to business processes.
• Work with business partners to provide options related to business processes and procedural change when making system modifications.
• Act as liaison between customer community and the OIAA reporting software development team.
• Provide continuous evaluation of existing business intelligence solutions against industry best practices.
• Research and validate complex OIAA reporting system.
• Work with development teams to correct incidents, help develop validation methodologies and analyze results to validate accuracy of correction.
• Collaborate with Digital Innovation, Analytics & Reporting teams, and IT resources to facilitate requests involving reporting systems, data warehouse, and data pipeline processes.
• Organize and coordinate user acceptance testing to demonstrate new requirements and identify potential issues.

Required Qualifications:Eight (8) years as an Information Technology Specialist delivering consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer systems applications or databases.

ORAn Associate’s degree or completion of an accredited vocational training program in an information technology or related program AND six (6) years of consultative, administrative, or supervisory experience in information technology analysis, stem maintenance, or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer systems applications or databases.

ORA Bachelor’s degree in computer science/Information technology field AND four (4) years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting problem resolution experience, or analyzing, designing, or programming computer systems applications or databases with progressively increasing responsibilities.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

In addition to the requirements above, our ideal candidate will possess working experience in some or all the following:

• Excellent communication skills in listening, reading comprehension, speaking and writing.
• Ability to closely observe, accurately assess, and efficiently manage the minutiae of a task or situation while maintaining a clear understanding of its broader context.
• Working independently with little direction and collaboratively on a team.
• Reading and writing Structures Query Language (SQL)
• Agile software development methodology or LEAN projects.
• Business Analysis Body of Knowledge (BABOK) methodologies and industry best practices.
• UX/UI design and prototype development.

How do I apply?
Complete your applicant profile on careers.wa.gov and attach the following documents:

• Current resume detailing experience and education.
• Letter of Interest that details how you meet the qualifications for the position.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving.

We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.

If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Cole Alford (Talent Acquisition Specialist) at cole.alford@dcyf.wa.gov.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or emailsupport@neogov.com.

“Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service.

Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.