IT Business Analyst I / 60013714

Full Job Description

• Validates and researches expected and unexpected production behavior, as assigned, using established procedures.
• Develops/verifies workarounds for system issues.
• Documents/escalates newly identified defects using established procedures.
• Confirms existing and elicits new requirements/rules using established procedures.
• Reviews existing artifacts for all assigned work items within established turnaround times.
• Performs Gap Analysis, drafts analysis artifacts, and conducts internal review sessions for all assigned work items.
• Initiates/monitors change requests and validates reporting results as assigned.
• Reviews all assigned QA/UA test cases within established timeframes using established procedures.
• Performs triage of defects relate to assigned work items using established procedures.
• Confirms existing production behavior in relation to project defects.
• Reviews and provides feedback on proposed design solutions for all assigned work items. Provides feedback to developer questions for all assigned work items within established timeframes. Collaborates with technical resources as required.
• Acts as a subject matter expert (SME) for the Production Medicaid systems.
• Provides feedback on business, functional, and technical documentation as assigned using established procedures.
• Performs research to validate assumptions and problem statements as assigned.
• Escalates operational and technical concerns/observations.
• Participates in pre-implementation meetings as assigned. Monitors post-implementation tasks for all assigned work items. Maintains Analysis artifacts for all assigned work items using established procedures.
• Participates in required Agency and OIM trainings and meetings; participates in additional relevant training/seminars as appropriate.
• Performs other duties as assigned by supervisor.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Requirements

Qualifications

• Experience working with Medicaid policy, process, or systems.
• Knowledge of SC Medicaid policy and process.
• Knowledge of MMIS or IBM Curam, including troubleshooting and business processes Knowledge of business analysis practices.
• Experience in technical writing and/or system documentation
• Knowledge of the Medicaid agency's mission. Basic knowledge of capabilities and intricacies of information systems.

Basic knowledge of computer languages. Ability to understand and carry out basic technical instructions and requests.

Ability to effectively plan and organize work activities and prioritize task completion to meet schedules and deadlines. Ability to interpret business needs into requirements.

Ability to establish and maintain effective working relationships. Moderately complex ability to analyze and reduce to logical order complex technical data.

Ability to communicate in a clear and concise manner. Ability to work effectively with users, vendors, and other IT personnel. Ability to assist with identifying and resolving problems.

Ability to assist with providing status reports and other technical reports.








Additional Information

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.