Investigative Support Specialist

Full Job Description

This position is located in the Department of Defense Office of Inspector General (DoD OIG), Deputy Inspector General for Administrative Investigations (DIG-AI), Hotline Division.

The DoD Hotline receives, reviews, and processes complaints that involve alleged fraud, waste and abuse, mismanagement, misconduct, and potential violations of laws, orders, regulations, and policies that affect the DoD.

Time in Grade GS-11: For entry at the GS-11 level, status applicants must have served 52 weeks as a GS-09 or equivalent or higher grade, in the Federal Service.

Time in Grade GS-12: For entry at the GS-12 level, status applicants must have served 52 weeks as a GS-11 or equivalent or higher grade, in the Federal Service.

Specialized Experience at the GS-11 level: Applicants must have 52 weeks of specialized experience at the GS-09 level in the Federal service or at an equivalent level.

Specialized experience is defined as performing under supervision in an investigative support role for a high-level professional or government program.

Experience includes compiling work that involves applying investigation and compliance principles, under supervision identifying significant sources of information to document issues; researching, analyzing, interpreting, and evaluating data information to make appropriate recommendations.

Experience also includes preparing reports and technical information according to agency policy and procedures.

Specialized Experience at the GS-12 level: Applicants must have 52 weeks of specialized experience at the GS-11 level in the Federal service or at an equivalent level.

Specialized experience is defined as independently compiling work involving applying investigation and compliance principles, identifying significant sources of information to document issues; researching, analyzing, interpreting, and evaluating data information to make appropriate recommendations.

Experience also includes preparing reports and technical information according to agency policy and procedures.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying.

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment.

You will receive credit for all qualifying experience. Qualification and time-in-grade requirements must be met by the closing date of this announcement.

Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available.

For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.

Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter signed by a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits.

The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).

Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.

Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference.

Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.

Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference.

Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.

Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference.

Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Major Duties:

• Incumbent provides investigative support to all phases of Hotline operations including the opening and closing of cases and inputting and retrieving information from the Hotline database.
• Incumbent serves as a point of contact for Hotline matters assigned to DoD Components and is the focal point to send and manage Hotline referrals to DoD components.
• Manages the Hotline’s Freedom of Information Act (FOIA) Program; maintains system to track and retrieve requests. Receives, searches, and reviews applicable files and provides appropriate releasable information to the appropriate agency.
• Incumbent works in concert with the Hotline staff to ensure confidentiality of Hotline sources is protected to the maximum extent possible by adhering to internal controls and established policies and guidance.
• Extracts information from the Hotline database for cases with lapse suspenses and assists in the review of closed case file in preparation for retirement of records.