AIRPORT TERMINAL OPERATIONS SUPERVISOR-(International)
City of Houston
FreshPosted Jan 14
✓ Fresh Listing
Posted: January 15, 2026 (1 day ago)
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International Bridges Operations Manager (Promotional)
City of El Paso
INTERNATIONAL BRIDGE OPERATION
Location
El Paso, Texas, 79901
Salary
$65,472.58 - $98,208.86
per year
Type
Full Time
More Management & Supervision jobs →Closes
January 21, 2026
Job Description
Summary
This job involves managing the day-to-day operations of international bridges in El Paso, including collecting tolls, maintaining facilities, handling security, and overseeing parking meters to ensure smooth cross-border traffic.
A good fit would be someone with strong supervisory experience in handling cash and operations, who is organized, good at solving problems, and comfortable dealing with the public and government agencies.
It's ideal for a leader who can keep things running efficiently while managing a team and budgets.
Key Requirements
- High School Diploma or equivalent plus six years of supervisory experience in cash processing, such as toll collection or cashiering
- Texas Class 'C' Driver’s License or equivalent from another state
- Ability to oversee toll collection, revenue accounting, and audit compliance
- Experience in managing maintenance and repairs of facilities, equipment, and systems like toll booths and security cameras
- Skills in supervising personnel, including assigning work, performance appraisals, training, and handling employee issues
- Proficiency in budget review, preparation, and ensuring contract compliance with security and maintenance vendors
- Capability to coordinate with federal agencies, respond to public inquiries and complaints, and prepare operational reports
Full Job Description
MOS Code: None
Education and Experience: High School Diploma or equivalent or higher plus six (6) years supervisory experience in cash processing such as toll collection or cashiering.
Licenses and Certificates: Texas Class “C” Driver’s License or equivalent from another state.
Requirements
Under direction, assists in the efficient and effective management of the international bridges. Oversee operational tasks and functions related to toll collection, physical security and maintenance of bridge facilities, and parking meter operations.
Qualifications
Oversee and manage toll collection and parking meter system operations. Involves: Ensure that all tolls and parking revenues are properly accounted.
Oversees revenue operations to ensure that administrative, accounting and audit requirements are satisfied.
Prepares reports of toll and parking meter revenue collected, verify collections, report discrepancies and produce other periodic reports.
Oversees scheduled maintenance and repair of bridge approaches, lane marking, toll booths, computer systems, parking meters, video security and lighting systems and order supplies, materials and equipment to ensure efficient toll operations.
Reviews and monitors section’s budget and may assist in the preparation of the annual budget.
Analyzes, evaluates and recommends plans and procedures to assure maximum efficiency of bridge operations in area of assignment.
Ensure that responses to inquiries and complaints from public officials, other departments, contract personnel or the general public are provided.
Involves: Provide accurate information to inquiries either in person or by phone, research and respond to complaints and assist employees in responding to complaints or inquiries, including complaints from individuals who may be irate.
Ensure contract compliance related to security, maintenance, and armed delivery service. Involves: Coordinate with federal agencies and Mexican authorities on operational issues.
Keep abreast of federal policies and issues impacting international crossings. Oversight of toll collections automated count/verification system.
Supervise assigned personnel. Involves: Assign, schedule, guide and monitor work. Appraise employee performance and review subordinate supervisors’ appraisals. Provide for training and development.
Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants.
Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Enforce personnel rules and regulations and work behavior standards firmly and impartially.
Approve leave requests and document absences.
Perform related duties as required.
Involves: Perform duties of immediate supervisor, coworkers, maintenance or customer service personnel as necessary to ensure continuity of operations during absences.
Advise supervisor in a timely manner of situations or issues that have or could lead to deviation from expected results and recommend appropriate solutions or options.
Maintain accurate records and prepare periodic internal or external reports including summaries of revenue collected or deposited.
Additional Information
For complete job specification, click here.Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.
Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.
Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.
Note: This recruitment is limited to City of El Paso employees presently working in the International Bridges department.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
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