Internal Only: Eligibility Coordinator II / 61070493
State of South Carolina
Posted: February 19, 2026 (1 day ago)
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State of South Carolina
Public Employee Benefit Authority
Location
South Carolina, 29210
Salary
$79,600 - $143,300
per year
Type
Full-Time
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This job involves leading a team that handles the daily processing, accounting, and reporting of retirement benefits for over 185,000 public employees and retirees in South Carolina, ensuring everything is accurate and follows the rules.
The role includes managing payments, fixing errors, staying compliant with laws, and working with outside groups like banks and government offices.
It's a good fit for someone with strong financial management experience in pensions or payroll who enjoys directing staff and improving systems.
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Directing and managing daily activities and all aspects of the Benefit Payment unit to administer and accurately account for and report benefit payments.
Operational responsibilities include adjustment and quality assurance functions in disbursing annuity, refund, death, QDRO, and QEBA benefits.
Ensuring accuracy of supporting financial transactions, approving and validating resolution/completeness of collections of benefit accounts receivable, write off accounts deemed uncollectible, issuing retroactive benefits and other applicable adjustments.
Making recommendations for improvement to existing programs as well, as assisting in planning, developing, testing, implementing and maintaining new and existing automated computer systems.
Ensuring compliance with established laws and regulations in issuing benefits from the five defined benefit plans to one-time payees and over 185,000 monthly annuitants.
Interpreting laws, policies and rules as they relate to our comprehensive benefit payment system, ensuring accurate accounting and strong internal controls.
Confirming compliance with federal and state tax laws, agency policies and procedures, the SC Retirement Act under Title 9 of the SC Code of Laws, other applicable state and federal regulations, generally accepted accounting principles and reporting requirements of federal, state and local agencies, while keeping abreast of changes in external and internal reporting requirements applicable to retirement disbursements and payroll functions.
Generating 1099-R and W-2 records, assisting in balancing, issuing forms to benefit recipients and submitting electronic files to IRS and SC Department of Revenue annually.
Conferring with external entities such as the State Treasurer’s Office (STO), Comptroller General’s Office (CG), Retirement System Investment Commission (RSIC), Employee Insurance Program, Department of Revenue, Internal Revenue Service, Wells Fargo Bank and various other affiliated units and/or organizations regarding requirements for disbursements, adjustments, payroll deductions and withholdings of benefit payments.
Responding to requests for information from employers, members and other stakeholders as necessary.
Maintaining open and effective communication within the Benefit Payment department, between departments, within the organization as a whole, as well as with external stakeholders.
Providing training, guidance and direction to payroll staff and supervisors in financial and systems' responsibility.
Continually assessing procedures to ensure personnel and staffing requirements optimize staff skills and abilities and strive to impart knowledge and skills needed within the Benefit Payment unit.
Ensuring staff accountability by monitoring and addressing employee performance and conduct. Effectively utilizing the EPMS process in setting expectations and evaluating performance.
Following agency policy for addressing disciplinary concerns. Serving as an advocate for employee interests by communicating with agency management.
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