Legal Administrative Professional I - (Internal Applicants Only)
King County
FreshPosted Mar 17
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Posted: March 17, 2026 (0 days ago)
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Infractions Clerk
City of Seattle
Seattle Municipal Court
Location
Seattle, Washington, 98104
Salary
$37.28 - $43.20
per hour
Type
Closes
April 1, 2026
Job Description
Summary
The Infractions Clerk position at the Seattle Municipal Court involves supporting courtroom operations by preparing cases, handling customer service for people attending hearings on things like parking tickets and traffic violations, and managing administrative tasks like filing documents and updating records.
It's a full-time role in a fast-paced environment focused on fairness and community support.
A good fit would be someone organized, good at communicating with diverse groups, and comfortable staying calm under pressure while working both alone and with a team.
Key Requirements
- Strong customer service skills to assist citizens and resolve complaints
- Proficiency in case management systems like C-Track for scheduling hearings and data entry
- Ability to apply court policies, procedures, and legal codes accurately
- Organizational skills for handling high-volume administrative tasks such as filing, scanning, and report preparation
- Effective communication and problem-solving in multicultural and tense situations
- Commitment to confidentiality, discretion, and public service
- Adaptability to learn new systems quickly and work collaboratively in a team
Full Job Description
The Seattle Municipal Court's (SMC) mission is to provide a forum for people to resolve alleged violations of the law in a respectful, independent, and impartial manner.
The Court is dedicated to advancing social justice issues by supporting personal, structural, and systemic change in our community, and building a diverse workforce.
The Court works collaboratively to realize the City's vision of racial equity byparticipatingin the City of Seattle's Race and Social Justice Initiative (RSJI).
SMC is a highly innovative and progressive court with a community-based approach to judicial administration.
The Infractions Division is a unit of Court Operations. The Courtroom Support team has two primary functions: courtroom customer service and case preparation.
Case preparation takes place behind the scenes, providing administrative support to the Magistrates by preparing documents for scheduled infraction hearings.(Infractions includes parking, traffic camera, and traffic and non-traffic infractions.)
The Courtroom Support Team is currently accepting applications from qualified candidates for one, full-time Infractions Clerk position (Court Cashier).
Candidates with the ability to effectively work with multi-cultural communities, who are committed to providing high quality customer service to all people, are encouraged to apply.
The Infractions Clerk supports courtroom operations through high-volume customer service, case preparation, and administrative coordination.
You will be successful in this role if you are committed to public service, work well in fast-paced and collaborative settings, stay organized, adapt to changing priorities, work independently and as part of a team, learn new systems quickly, problem-solve effectively, communicate constructively, provide excellent customer service, remain calm and positive in tense situations, and maintain discretion and confidentiality.
Requirements
Courtroom Operations
- Issue subpoenas for contested infraction hearings.
- Schedule hearings in the Court’s case management system (C-Track).
- Download/upload evidence for court hearings.
- Process waivers of Contested Prehearings.
- Apply court policies, procedures, city and state codes, and regulations.
- Check customers in and out of infraction hearings (in person or viaWebEx).
- Perform court clerk functions for contested hearings.
Administrative & Clerical
- Complete reports, scanning, photocopying, filing, and archiving court documents.
- Process incoming paperwork and electronic documents.
- Support magistrates and magistrates pro tempore regarding office equipment and supplies, documents, and correspondence.
- Monitor supply inventory, order supplies, and maintain printers and copiers.
- Assist in training court employees and participate in meetings/events.
- Maintain an organized work environment.
Database & Records Management
- Update and navigate database systems with accurate data entry.
- Maintain and update court docket and customer information in C-Track.
- Learn new systems and processes related to records and data management.
Customer Service
- Provide general court information to citizens.
- Identify, research, and resolve customer complaints and documentation errors.
- Request interpreters when needed.
- Actively listen and communicate effectively with customers.
Technology
- Use MS Outlook, SharePoint, Word, and Excel proficiently.
- Work with database systems and electronic document workflows.
- Learn and adapt tonew technologyplatforms.
Qualifications
Minimum Qualifications
1 year of clerical support experience including data entry, document processing, and customer service. Intermediate proficiency with Microsoft Office. The ability to maintain confidentiality.
Desired Qualifications
Court experience, strong organizational skills, ability to work in fast-paced environments, and experience serving multicultural communities.
Additional Information
Who may apply
This position is open to all individuals whose experience; skills and abilities are aligned with the qualifications as presented above.
The City of Seattle values diverse perspectives and life experiences.
Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy.
The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
Why Work at the City
The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism.
Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same.
To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.
If you share these values and meet the qualifications for this position, we invite you to apply.
Hiring Process
In addition to completing your online application, the following attachments are required for your application to be considered complete:
Resume
Cover Letter describing how your skills and experience align with stated job responsibilities and qualifications and how you would apply them to advance and support the court’s RSJI mission.
Salary
This position is part of the 5-Step Compensation program; Full salary range for this position is $37.28 (Step 1) - $43.20 (Step 5). To ensure internal equity, the expected starting salary is Step 1- $37.28
Work Environment
Alternative Work Arrangements and teleworking may be considered for this position. The person in this role must reside within the State of Washington and be available for onsite work.
Union InformationBenefits
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
Additionalinformation about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
Additional Information
A job offer is contingent upon successfully passing the court's background check. The background check includes a criminal history background review, fingerprinting, and reference checks.
This is a full-time position, working 40-hours per week.
Applicants from this recruitment process may be considered for other openings within the same classification within the next six months.
For more information, visit www.seattle.gov/courts.
If you have any questions, please contact Pharez Freeland at Pharez.Freeland@seattle.gov
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