Information Technology Specialist

Full Job Description

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement.

This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-WDTX-12863764-MS which closes on January 23, 2026.

GS-11: To be eligible at the GS-11 level, you must meet at least one of the following conditions, as defined below: specialized experience or education.

Specialized Experience: One year of full-time specialized experience equivalent to the GS-9 level in Federal service.

Qualifying experience includes Information Technology concepts, methods, and analysis, and may involve maintaining network architecture and infrastructure, including SharePoint-based intranet systems; resolving hardware and software problems related to both general IT systems and SharePoint environment performance; providing IT concepts, methods, standards, and practices; configuring, managing, and supporting SharePoint sites and workflows; deploying software and updates using Microsoft Endpoint Configuration Manager (MECM); creating and maintaining automation scripts (e.g., PowerShell); and providing customer service by assisting end users with IT-related issues.

Education: A PH.D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree AND this education is either in one of the following fields OR provided a minimum of 24 semester hours in one or more of the following fields and required the development or adaptation of applications, systems or networks: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

GS-12: To be eligible at the GS-12 level, you must have at least ONE full year of specialized experience equivalent to the GS-11 level in Federal service.

This experience could have been gained in the federal, public, or private sector. Specialized Experience: One year of full-time specialized experience equivalent to the GS-11 level in Federal service.

Qualifying experience includes performing the following types of duties: installing and maintaining network systems, including file and utility server configurations and maintenance; configuring and maintaining servers, hubs, routers, switches, including SharePoint-based intranet sites; installing network upgrades; performing network diagnostics and resolving network problems; assessing IT policy needs; implementing procedures to ensure information systems reliability; installing hardware and software; managing software deployments using Microsoft Endpoint Configuration Manager (MECM); developing and implementing automation scripts (e.g., PowerShell); and providing customer service by assisting end users with IT-related issues.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.

If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy.

To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.

Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.

If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.

To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide a copy of your written notification of CTAP eligibility with your application.

Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Major Duties:

If selected for this position, you will join a well-respected team that is responsible for performing essential IT tasks associated with the day-to-day operation of the United States Attorney's Office IT systems.

Typical work assignments will include: Maintain network architecture and infrastructure, and configure and maintain servers, hubs, routers and switches.

Perform file management functions (e.g., allocation, deletion, backup, recovery, upgrades). Diagnose computer hardware, software, or system malfunctions or problems.

Install, integrate, or configure information systems network hardware or software. Perform storage management (e.g., configures or installs drives, monitor utilization or performance).

Use computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data, files, or other information. Provide technical advice or assistance to others.

Respond to requests or resolve complaints from customers. Responsibilities will increase and assignments will become more complex as your training and experience progress.