Information Technology Specialist

Full Job Description

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-SDTX-12868444-MS.

This position is located in the McAllen Office.

GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience, Education, OR a Combination of Education and Experience.

Specialized Experience: One full year of specialized experience equivalent to the GS-9 level.

Specialized experience is defined as experience that equipped you with the competencies needed to perform the job duties.

Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Examples of specialized experience include the following types of duties: providing Information Technology customer support in troubleshooting, recovering, and resolving recurring software/hardware problems; providing user training and assistance on a variety of routine applications; assisting in the configuration, installation, and maintenance of networked systems including hubs, routers, switches, bridges, servers, and related hardware; assisting in network monitoring and management; and assisting in organization-wide account maintenance and software/hardware updates.

Education: One of the following types of education: a PH.D or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree.

This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management.

Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements.

(Only graduate education in excess of 2 full years is creditable.

To calculate your percentage of education, first determine the total number of hours that exceed 36 semester hours or your school's definition of two full years of study.

Then divide the total number of your excess semester hours by 18 or your school's definition of one year of study.

To calculate your percentage of qualifying experience, divide your total number of months of qualifying experience by 12. Now, add the two percentages together.

The sum of the percentages must equal to at least 100%. For example, if you had 9 months of specialized experience equivalent to the GS-9, then you would have 75% of the required experience.

If you also had 45 semester hours of creditable graduate education, 45 - 36 = 9 semester hours. 9 divided by 18 is 50% of the required education, and therefore, 75% + 50% = 125%.

You would qualify for this position.) GS-12: To be eligible at the GS-12 level, you must meet have at least one full year of specialized experience equivalent to the GS-11 level in Federal service.

Specialized Experience: One full year of specialized experience equivalent to the GS-11 level.

Specialized experience is defined as experience that equipped you with the competencies needed to perform the job duties.

Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Examples of specialized experience include the following types of duties: installing and maintaining network systems; configuring and maintaining servers, hubs, routers and switches; installing network upgrades; performing network diagnostics and resolving network problems; assessing Information Technology policy needs; implementing procedures to ensure information systems reliability; and installing hardware and software.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.

If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy.

To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.

Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.

If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.

To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide a copy of your written notification of CTAP eligibility with your application.

Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce.

To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service.

If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments.

For further information, click on the links provided below.

You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Major Duties:

If selected for this position, you will join a well-respected team responsible for providing broad information technology support for the United States Attorney's Office, Southern District of Texas.

Typical work assignments will include: Plans and schedules the installation of new or modified hardware, operating systems and applications software; Manages accounts, network rights and access to systems and equipment; Maintains and controls district's computer equipment inventory; Manages the installation or integration of systems fixes, updates, and enhancements; Maintains network architecture and infrastructure; Configures and maintains network servers, hubs, routers and switches; Develops and maintains network backup and recovery processes or procedures; Implements policies and procedures to ensure information systems reliability and accessibility; Monitors functionality, security and integrity of internet services.

Responsibilities will increase and assignments will become more complex as your training and experience progress.