Information Technology (IT) Manager (Data Processing Manager 3 - PCN 251503)

Full Job Description

Come join the State of Alaska!

**Classification Study Notice**
This position is currently undergoing review as a part of the IT project job class study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.

ATTENTION ALASKA RESIDENTS ONLY!

The Department of Transportation and Public Facilities (DOT&PF), Alaska International Airport System, is looking for an IT Manager (Data Processing Manager 3) to help us Keep Alaska Moving!

Pay is based on the location of the selected applicant; salaries will be discussed at the time of the interview.

Anchorage: $4,312.80 biweekly
Fairbanks: $4,442.40 biweekly

What you will be doing:

Are you ready to lead technology at the heart of Alaska’s busiest International Airports?

As the IT Manager, you will provide strategic and operational leadership for mission-critical systems that keep our airport operations safe, secure, and uninterrupted—24/7, in all conditions.

You will oversee enterprise IT services that support passenger processing, cargo operations, public safety, airfield operations, facilities, and regulatory compliance, ensuring technology is reliable, resilient, and aligned with the needs of a dynamic airport environment.

In this role, you will serve as a trusted advisor to airport leadership, translating operational requirements into scalable technology solutions, modernizing legacy systems, strengthening cybersecurity, and ensuring operational continuity.

You will balance strategic planning with hands-on support, vendor management, and incident response, while fostering a culture of innovation, reliability, and risk management across all IT functions.

Key Responsibilities

• Lead enterprise IT systems that power passenger processing, cargo operations, public safety, airfield operations, and other mission-critical airport functions.
• Develop and execute IT strategy to modernize infrastructure, strengthen cybersecurity, and support operational growth and efficiency across airports.
• Oversee critical systems, networks, cloud services, and telecommunications—ensuring secure, reliable connectivity across terminals, airfields, remote facilities, and specialized locations like Lake Hood.
• Manage IT budgets, contracts, and vendors while ensuring service-level agreements meet operational and emergency response requirements.
• Lead, mentor, and develop a high-performing IT team, establishing processes for incident response, change management, and system support.
• Provide actionable data, analytics, and insights to airport leadership to inform strategic and operational decision-making.
• Partner with operations, police, fire, facilities, engineering, and leasing teams to ensure technology solutions meet real-world airport needs and enhance operational performance.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving.

We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges.

We believe collaboration, communication, and coordination increase our ability to succeed.

Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

The benefits of joining our team:

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront.

As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder.

The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields.

With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results.

We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.

The working environment you can expect:

This position is located at Anchorage International Airport or Fairbanks International Airport.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment.

With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs.

Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes.

This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

Who we are looking for:

To be successful in this position, the selected applicant will possess the following core competencies:

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

To view the general description and example of duties for positions please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

Requirements

Competency DescriptionThe competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.

They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.

They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines.

A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in:

• Information Technology Program Management: Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance).
• Technical Expertise: Effectively applies technical knowledge to solve a range of problems; develops technical solutions to new or highly complex problems that cannot be solve using existing methods or approaches; is sought out as an expert to provide advice or solutions in the technical area.
• Enterprise Architecture: Knowledge of principles, concepts, and methods of enterprise architecture to align information technology (IT) strategy, plans, and systems with the mission, goals, structure, and processes of the organization.
• Cost Estimation and Analysis: Knowledge of the principles, practices, and methods used to determine, estimate, and analyze costs, including determining life cycle costs, application of cost models, and evaluation of cost realism.
• Strategic Thinking: Formulates objectives and priorities; implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
• Information Resources Strategy and Planning: Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.

Equivalent to those typically gained by:
Training in information technology or a similar field with progressively responsible professional experience that developed expertise in one or more IT functions and the provision of IT services to business and public users and includes prior supervisory responsibility.

Special Note
“Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Positions may be identified as being significantly involved in the following options: operations; programming/analysis; specialized support, such as technical services, data communications, data base (DBMS) administration information management, etc. Systems software and hardware used must have been equivalent in size and complexity to computer systems used by the State of Alaska.

Recruitment and selection may be based on the areas of needed expertise in the agency in which the vacancy exists.
For some positions in these job classes a background investigation including fingerprinting is required.

Qualifications

At time of interview, applicants are requested to submit (if not already attached to your application):

• Three (3) professional references, including name, job title, and current phone numbers.

ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

Supplemental Questions

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

AIRPORT SECURITY BADGE

Candidates for this position must be eligible for an airport identification badge in accordance with Transportation Security Administration (TSA) regulations (49 CFR 1542) which requires fingerprinting and a criminal background check.

The successful applicant must pass a fingerprint-based criminal history record check as well as a comprehensive background investigation, along with a Transportation Security Administration Security Threat Assessment.

EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application.

(Unofficial is okay; please ensure the institution/URL name is listed on the transcripts).

Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time.

Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met.

If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O.

Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Additional Information

For specific information about this position, please contact the hiring manager at the following:

Name: Curt Rogers, Recruitment Coordinator
Email: curt.rogers@alaska.gov