Identity and Access Management Team Lead (ITAV)

Full Job Description

The City of Saint Paul's Office of Technology and Communication is hiring an Identity and Access Management (IAM) Team Lead, providing a unique opportunity to lead a high-impact, security focused team. This lead position will oversee policies, infrastructure, cross-team collaboration, and ensure secure, reliable access to technology resources. This role combines technical expertise with leadership to safeguard systems, support business needs, and drive IT modernization.

As a city employee, you will enjoy a comprehensive benefits package, a secure pension plan, performance pay incentives, and the opportunity to grow your professional career while making a meaningful difference in our community

Here's what you can expect to do:

• Leadership & Team Management: Lead and develop the IAM team through clear role definition, regular check-ins, coaching, and strategic planning, while advising leadership on identity security risks and best practices.
• Identity & Access Management: Oversee IAM policies, tools, and processes (e.g., SSO, MFA, Conditional Access, identity governance), ensuring compliance, stability, and secure system performance.
• Infrastructure Support & Enhancement: Manage and maintain IAM infrastructure (cloud, servers, Active Directory, DNS, certificates, directories), applying patches, troubleshooting issues, and integrating with workflows and ServiceNow.
• Collaboration & Communication: Partner with IT, Security, HR, and business units to align IAM practices with organizational needs, while communicating progress, risks, and milestones to stakeholders.
• Risk Management & Incident Response: Investigate access-related incidents, conduct audits and risk assessments, and implement preventive measures in partnership with Security and Risk teams.
• Vendor & Change Management: Manage vendor relationships, contracts, and service levels, while overseeing infrastructure changes to minimize disruption and support user training and transitions.
• For more information and essential functions, see the IS Information/Technical Analyst V Job Description.

Information Specific to this Position: This position is located in downtown Saint Paul at 25 West 4th Street, 600 City Hall Annex Building.

This full-time position offers a flexible schedule with hybrid and remote work options (2 days per week in office). You will be on call, evenings and weekends, approximately one week per month.

Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time.

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.

Requirements

A Bachelor's Degree in Information Management, Computer Technology, or a related field and six (6) years of work experience related to the vacancy.

OR

A vacancy-related technical school certificate and eight (8) years of work experience related to the vacancy.

Note: A combination of education and experience to equal 10 years or more can be used to qualify for the position.

AND

Will require a valid Minnesota Class D Driver's License, or equivalent out-of-state driver's license.

Qualifications

1. Submit a City of Saint Paul online application by the closing date.
2. Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.).
   • A resume - please ensure your vacancy related experience is documented

First time applying online? Read our How to Apply Online Guide.

Need technical support? For help with the online application, please call 1-855-524-5627.

Additional Information

Open Job Posting: This posting is open to anyone who meets the position requirements.

Selection Process: Applicants who meet the minimum job requirements will be placed on a hiring list for consideration. Hiring Managers may interview/hire anyone from the list. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.

Condition of Employment: This position requires a background check and a driver’s license check. Candidates will be required to submit proof of education to Human Resources upon conditional job offer. This position may be subject to limited on-call status for after-hours services associated with the assignment.

Human Resources Contact Information:

The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.

Veteran’s Preference: If you are a veteran and would like to receive Veteran’s preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information.

Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.

Working Title: Identity and Access Management Team Lead
Official Title: IS Information/Technical Analyst V