Human Resources Benefits Specialist
City of Norfolk
FreshPosted Feb 9
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Posted: February 10, 2026 (1 day ago)
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Human Services Aide
City of Norfolk
Community Services Board
Location
Norfolk, Virginia, 23510
Salary
$42,016 - $70,391.46
per year
Type
Full Time
More Social Services jobs →Closes
February 21, 2026
Job Description
Summary
This job involves helping adults with serious mental health issues by delivering and monitoring their medications, transporting them to medical appointments, and providing basic support like counseling and crisis intervention.
It also includes keeping records, reporting incidents, and working as part of a team to ensure clients' rights and well-being.
A good fit would be someone compassionate and reliable who enjoys community service, has a high school diploma, and can handle a structured schedule with occasional weekends.
Key Requirements
- High school diploma or equivalency
- Ability to deliver and monitor consumer medications
- Skills in transporting and accompanying clients to appointments
- Experience or ability to maintain accurate service delivery records
- Participation in team meetings, clinical staffing, and supervision
- Providing supportive counseling, outreach, crisis intervention, and advocacy
- Ensuring consumer human rights and confidentiality
Full Job Description
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Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Human Services Aide to work with a challenging adult population with a serious mental health diagnosis, often from diverse backgrounds responsible for the delivery and monitoring of consumer medications and transporting consumers to see the Assertive Community Treatment (ACT) nursing staff and psychiatrist. Responds to and reports any incidents and activities during the shift. Coordinates with other ACT Staff regarding the provision of ACT services and assts as needed.
Department Hiring Salary Range: $42,016 - $48,214
Requirements
Essential functions include but are not limited to:- Assists in the provision of medical services by delivering and monitoring medications, while also monitoring for needs and changes in mental and physical health. Reports needs and changes to other staff.
- Transports and accompanies consumers to various destinations and programs.
- Maintains records related to service delivery according to applicable ethical requirements and the requirements of the NCSB and other regulatory agencies (federal, State, and other).
- Participates in team meetings, clinical staffing, and supervision.
- Responds to and reports any incidents and activities during the shift.
- Ensures the human rights of all consumers and confidentiality of all consumer records.
- Provides supportive counseling, outreach home visits, crisis intervention and advocacy.
- Establishes and maintains inter-agency working relationships regarding the provision of ACT services and other supportive services.
- Participates in in-service training and in other staff development opportunities made available by the program.
Qualifications
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.No experience required.
Additional Information
Work Hours: Monday - Friday. 40 hours per week. 7:00am-3:30pm. One weekend per month.Check your resume before applying to catch common mistakes