HUMAN RESOURCES SPECIALIST III

Full Job Description

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies.

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CDHSCareers

Operations & Strategy, Human Resources (HR) exists to provide decentralized human resources services to the public, applicants, managers, and employees who work for the Colorado Department of Human Services (CDHS).

The Human Resources Team performs all activities related to the Department’s human resources functions, including compliance with State Personnel Board rules, recruitment and hiring, professional development, employee benefits, performance, discipline, and civil rights.

The unit ensures that HR practices support the organization’s overall goals while remaining in compliance with appropriate laws, statutes, and regulations.

The ADA and Access Team provides subject matter expertise and completes tasks to support the Department’s compliance with the Americans with Disabilities Act (ADA), Colorado Anti-Discrimination Act (CADA), Pregnant Workers Fairness Act (PWFA), House Bill 21-1110, and related laws, policies, and rules.

The team partners with CDHS programs to ensure that employees, job applicants, and clients receive equal opportunity to participate in and benefit from services, employment, communication, and digital information as applicable under the aforementioned statutes.

Requirements

Weekly Hybrid Working Arrangements

Minimum 2 days In Office and Maximum 3 days Remote Work

8 am-5 pm

Days in office TBD

This position exists to coordinate ADA Title I and Title II, Pregnant Workers Fairness Act (PWFA), and influenza vaccine medical exemption accommodation requests and to support potential investigations of ADA Title II complaints.

The ADA has five “titles”: Title I provides certain protections to employees and job applicants who are qualified individuals with disabilities, and Title II extends certain protections regarding public services provided by state and local governments.

As a tax-funded entity, CDHS must also comply with certain access requirements for both buildings and web-based services.

This position directly reports to the ADA and Access Supervisor and helps ensure appropriate HR leadership is apprised of any issues with potential legal implications.

This position works with the ADA and Access team members, HR coworkers, appointing authorities, and CDHS programs and teams.

• Accommodation Processing - This position processes accommodation requests for ADA Title I, Title II, PWFA, and medical vaccine exemption
• Investigation and Response to ADA Complaints - This position fulfills responsibilities outlined in the CDHS ADA Title II Grievance Procedure by serving as a point of contact for and first-level investigator of complaints.
• Proactive Compliance Coordination - This position regularly contributes to proactive ADA and Access compliance coordination by supporting additional responsibilities that are not directly related to requests and complaints.

Compliance Training - This position contributes to the development and delivery of training related to the work unit.

This may include accommodation processes, compliance practices and procedures, effective communication, and digital access.

This position also enhances individual and unit effectiveness by participating in professional development opportunities.

• Other Duties As Assigned - Other duties as identified and assigned by the ADA and Access Supervisor, Deputy Chief HR Officer and Chief HR & Access Officer.
  

Qualifications

Important Note: Please review your application to ensure completion.

For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements..

Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented.

It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement.

This experience must be clearly documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado online application.

Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

Comparative Analysis Process – Structured Application Review:

After minimum qualification screening, which could include a skills test, the comparative analysis process will involve a review and rating of all the information you submit.

Document your work experience/job duties to the extent that you possess the skills, education, experience, minimum qualifications, and preferred qualifications:

Answer all supplemental questions (if listed), as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each response to supplemental questions.

Supplemental Questions:

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Possess or be willing to obtain applicable certifications, as identified by the ADA and Access Supervisor, based on available funding.

Bachelor’s degree in a field related to human resources, public administration, public policy, law, civil rights, or a similar field.

Additional relevant experience will be considered as a substitute for degrees in non-related areas.

Experience interpreting and applying concepts, theories, laws, rules and/or policies related to the identified work.

• Six (6) years of relevant experience in Human Resources, Public Administration, Public Policy, Law, or Compliance Coordination and Investigation.

OR

• A Bachelor’s Degree in Human Resources, Public Administration, Public Policy, or Law and/or relevant experience in Human Resources, Public Administration, Public Policy, Law, or Compliance Coordination and Investigation equal to six (6) years.

Preferred Qualifications:

• Proficiency with compliance standards related to the ADA, employment law, civil rights, HIPAA, and/or other human resources best practices

• Exceptional attention to detail and communication skills

• Experience responding diplomatically to complex situations with staff, partners, and/or clients, including complaints

• Demonstrated ability to problem-solve, both independently and collaboratively, when alternatives and solutions are not straightforward or easy to identify

• Skilled at adhering to outlined procedures and requirements and knowing when alternatives are legally warranted and advisable

• Proven ability to interpret complex and evolving fact patterns, laws, internal policies, and best practices in order to ensure compliance and mitigate risk

• Excellent organizational skills, including the ability to set and track goals and timetables to achieve maximum productivity

• Possess or be willing to obtain applicable certifications, as identified by the ADA and Access Supervisor, based on available funding

• COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated.

• TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.

• Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency

• Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license).
• Travel: Travels, when required and as determined by ADA and Access Supervisor, in order to perform tasks and to attend mandatory in-person meetings, trainings, and events.

• This position requires State of Colorado residency at the time of application, and residency within the state throughout the duration of employment in this position.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Additional Information

How to Apply

The Assessment Process

For additional recruiting questions, please contact victoria.crocket@state.co.us

About Us:

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS).

Our professionals strive to design and deliver high-quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values:

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve.

We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities.

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll-Free Applicant Technical Support

Toll-Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g., uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application, 1) ensure your documents are PDF or Microsoft Word files, and 2) close the document before you attempt to upload (attach) it.