Human Resources Program Coordinator

Full Job Description

The Human Resources Program Coordinator will provide a full range of human resources (HR) services including recruitment, payroll and benefits administration, leave administration, and performance management.

This position is located within the court's Human Resources Office (HRO) and reports directly to the Assistant Human Resources Officer.

REQUIRED QUALIFICATIONS: Specialized Experience CL 25 ($56,478 - $91,839): Entry-level position.

Candidates must possess at least one (1) year of specialized experience that provided the opportunity to acquire knowledge of rules, regulations, and terminology in at least one but preferably two or more of the functional areas of human resources management and administration such as staffing, leave administration, employee relations, classification, and HR policy.

Alternatively, candidates may qualify by completing a bachelor's degree in human resources, organizational management, business administration or other related field from an accredited college or university and superior academic achievement as listed below.

CL 26 ($62,212 - $101,109): At a minimum, candidates must possess at least two (2) years of specialized experience that provided the opportunity to acquire knowledge of rules, regulations, and terminology in at least one but preferably two or more of the functional areas of human resources management and administration such as staffing, leave administration, employee relations, classification, and HR policy.

One year of specialized experience may be substituted by a bachelor's degree in human resources, organizational management, business administration or other related field from an accredited college or university and superior academic achievement as listed below.

CL 27 ($68,346 - $111,099): At a minimum, candidates must possess three (3) years of specialized experience that provided the opportunity to acquire knowledge of rules, regulations, and terminology in two or more of the functional areas of human resources management and administration such as staffing, leave administration, employee relations, classification, and HR policy.

Superior Academic Achievement An overall "B" grade point average equaling 2.90 or better of a possible 4.0; AND/OR Standing in the upper third of the class; AND/OR Grade point average "3.5" or better in the major field of study, such as Human Resources or a related field that would prepare a candidate well to perform in this position; AND/OR Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies.

Completion of one academic year (18 semester or 27 quarter hours) of graduate study at an accredited college or university.

A degree program in human resources, organizational management, or related field is preferred. Preferred Qualifications Bachelor's degree from an accredited college or university.

Prior HR experience within the federal judiciary or other federal government agency. Knowledge of federal and local rules, policies, and procedures related to human resources.

Demonstrated strong writing, editing, and research skills in a professional environment. Prior experience in reviewing and drafting human resources related procedures, policies, and manuals.

Knowledge of project management, quality management, and process improvement practices and tools.

Required Competencies Ability to maintain strict confidentiality, demonstrate sound ethics and mature judgement, and handle sensitive materials.

Ability to be flexible and adapt to unanticipated needs and problems and to manage multiple tasks and priorities, often with conflicting deadlines.

Ability to think independently and work cooperatively in an office environment. Strong oral and written communications skills with acute attention to detail.

Excellent interpersonal and customer service skills. Knowledge of and experience with SharePoint Online, Microsoft Office 365, and Adobe Acrobat. Major Duties:

Additionally, the incumbent will assist with policy, analytical, and administrative duties that support the effective functions of the office, including drafting, analyzing, and maintaining HR related policies and procedures and providing support to the office's process improvement program through project management and development, data analysis, and process improvement recommendations.

Responsibilities of the Human Resources Program Coordinator may include but will not be limited to: Personnel Actions and Benefits: Perform duties related to benefits administration, personnel action processing, and records maintenance.

Serve as benefits coordinator, providing judges and employees with guidance and assistance with benefits policy interpretation and benefits election process.

Conduct benefits orientation for all new appointments, as well as benefits debriefing for all separating employees. Ensure all personnel actions are processed in a timely and accurate manner.

Develop and maintain electronic databases to track personnel actions, including promotions, appointments and separations.

Maintain personnel, payroll, and recruitment records in accordance with judiciary guidelines. Ensure strict confidentiality and security of all personnel matters and records.

Leave Administration: Serve as the official leave administrator for the court. Advise judges, executives, senior staff and staff on leave administration matters.

Monitor and process employee time and attendance records. Resolve complex leave related issues. Provide employees with training on and assistance with the automated leave tracking system.

Develop and analyze a variety of leave related reports. Ensure that all leave transactions and records adhere to appropriate rules and regulations.

Performance Management: Coordinate with judges, senior staff, and managers on the assessment and evaluation of staff performance throughout the year.

Maintain a tracking system for employee evaluations and within-grade step increases. Process performance management related personnel action requests accurately and in a timely manner.

HR Policy Administration: Implement and administer HR policies, procedures, and standards. Provide information to judges, executives, senior staff, and staff on HR matters, procedures, and practices.

Assist with the drafting and coordination of the development and review of HR policies, standard operating procedures, and job aids.

Provide support to court offices in implementing HR procedural and policy changes. Conduct research on HR policy questions of relevance to the court.

Receive, manage, and organize general HR inquiries, including mail, telephone calls, emails, employment verification requests and other HR related inquiries.

Research and provide timely responses to inquiries in accordance with local, judiciary, and federal policies and practices.

Human Resources Program Analysis: Manage and support process improvement projects. Review and analyze HR operations, identifying problems, trends, and areas for efficiency or improvement.

Review, recommend, and assist with the development and implementation of projects, processes, and changes designed to improve overall quality, effectiveness, and efficiency of HR operations as needed.

General Responsibilities: Communicate and respond to requests from judges, chambers staff, and management about human resources operations.

Communicate clearly and effectively, both orally and in writing, to explain human resources concepts to individuals and groups with varying experience and backgrounds.

Interact effectively with the public and staff, providing good customer service and resolving difficulties efficiently while complying with regulations, rules, and procedures.

Facilitate, mediate, and negotiate complex and sensitive matters with judges, senior court staff, court management and staff, while maintaining confidentiality.

Develop, implement, and maintain written procedures for assigned functions. Comply with the Guide to Judiciary Policy, applicable Administrative Office of the U.S.

Courts' policies and procedures, internal controls guidelines, and all local policies and procedures. Abide by the Code of Conduct for Judicial Employees and court confidentiality requirements.

Demonstrate sound ethics and good judgment. Display a careful and deliberate approach in handling confidential information in a variety of contexts.