Human Resources Investigations Administrator

Full Job Description

Under administrative direction, is responsible for performing complex workplace investigations for the City. Serves as the subject matter expert on workplace investigations and oversees the City's investigation processes and procedures. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Requirements

• Oversees the Office of Municipal Integrity and EEO Investigations divisions of Human Resources.
• Creates and manages a team to ensure the timely completion of investigation of Equal Employment Opportunity (EEO), workplace violence complaints, and suspected fraud, waste, and unethical conduct of City employees and officials and resolution of complaints.
• Coordinates and leads the process for investigations and resolution of complaints. Takes a leadership role in coordinating activities between departments and divisions.
• Oversees and participates in conducting investigations, interviewing witnesses, and gathering evidence consistent with standard investigative techniques.
• Evaluate and recommend changes and improvements to existing standards and procedures to curtail potential misconduct.
• Develops and implements educational city-wide training regarding employee fraud, waste, and abuse; EEO; and workplace violence. May conduct presentations on specific Human Resources related topics.
• Interviews, selects, supervises, develops, evaluates, counsels, and, if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
• Coordinates with law enforcement and the City Attorney's Office as necessary for the issuance of final reports and may testify in legal proceedings.
• Collects and organizes factual information which serves as evidence in cases.
• Oversees the preparation and completion of investigative reports and EEOC position statements.
• Monitors and maintains files on investigations.
• Assists with evaluating risk factors and identifying City activities where the potential from employee misconduct exists.
• Testifies in legal proceedings, including Civil Service Board, County and District Criminal Court, Federal Court, and various boards of authority.
• Ensures timely processing and review of complaints by coordinating, monitoring, and streamlining complaint procedures.
• Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
• Provides consultative services to departments concerning various personnel-related actions and policies.
• Coordinates the preparation of the division's annual budget.
• Actively listens and communicates with staff, employees, City Manager, HR Director, and others within or outside of the organization.
• Performs related duties and fulfills responsibilities as required.

Qualifications

• Bachelor's Degree from an accredited college or university with major coursework in Human Resource Management, Public Administration, Business Administration or a related field.
• Seven (7) years of progressively responsible experience in employee relations or HR Investigations, including two (2) years of related direct supervisory experience.

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

• Valid Class 'C' Texas Driver's License.

Preferred Qualifications:

• Master's Degree in Business Administration, Human Resources Management, Public Administration, or related field.
• Strong Microsoft Office Suite skills (Excel, Access, Word, PowerPoint).
• Active PHR, SPHR, SHRM-CP, or SHRM-SCP Certification.
• Experience conducting high-level investigations.
• Experience writing final investigative reports.
• Experience providing human resources support and management in municipal or local government.
• Experience testifying in legal proceedings.
• Bilingual in English and Spanish.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.

One year of full-time experience is defined as 30 or more hours worked per week for 12 months.

One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification.

Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Additional Information

• Knowledge of supervisory practices, procedures, and techniques.
• Knowledge of Federal, State and local laws (including Fair Labor Standards Act, Family & Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity laws) and ordinances dealing with personnel administration.
• Knowledge of statistical analysis methods and concepts.
• Knowledge of employee training and development techniques, methods, and practices.
• Knowledge of recruitment and interviewing techniques, methods, and practices.
• Knowledge of personnel policies and procedures and Human Resources planning techniques.
• Knowledge of principles and practices of budget preparation and administration.
• Knowledge of current issues and market trends related to the activities and operations of assigned area.
• Skill in operating a personal computer and utilizing applicable software.
• Ability to conduct research studies and prepare detailed and accurate reports.
• Ability to communicate effectively.
• Ability to use audio/visual equipment for multi-media presentations.
• Ability to establish and maintain effective working relationships with subordinates, co-workers, supervisors, and the general public.
• Ability to perform all the physical requirements of the position, with or without accommodations.
• Ability to primarily work inside an office environment.