Human Resources Consultant 4 (HR Generalist)

Full Job Description

This recruitment will remain open until February 6, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on January 23, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Human Resources Consultant 4 (HR Generalist) position. This role is within the Executive Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position

At the Washington State Office of the Insurance Commissioner (OIC), our work matters.

Every day, we protect consumers, the public interest, and Washington’s economy through fair, effective, and transparent regulation of the insurance industry.

Behind that mission is a dedicated workforce—and the Human Resources team plays a critical role in ensuring our people are supported, empowered, and treated equitably.

The Human Resources Consultant 4 (HRC4) is a senior-level HR professional who helps make that mission possible.

Assigned to the Executive Division and reporting directly to the Human Resources Director, this role serves as an expert HR Generalist and trusted advisor to agency leadership, managers, and employees.

The HRC4 works independently on complex, high-risk, and highly sensitive human resources issues, providing thoughtful guidance that allows leaders to focus on serving the people of Washington.

In this role, you will have a direct impact on employee well-being, organizational effectiveness, and equity.

The ideal candidate will have demonstrated professional experience independently administering protected leave programs, supporting employees and managers through the reasonable accommodation process, advising on labor relations, and be an expert level consultant on complex personnel matters.

The HRC4 ensures our policies and practices are compliant, fair, and aligned with OIC’s values. Prior experience in a state or government setting is preferred.

This position is also a key driver in advancing workforce diversity, mitigating bias, and fostering an inclusive and equitable workplace where employees can thrive.

If you are an experienced HR professional who values autonomy, collaboration, and meaningful public service—and who enjoys solving complex problems while supporting people at critical moments in their careers—this is an opportunity to make a lasting difference.

This recruitment may be used to establish a qualified pool of candidates for Human Resources Consultant 4 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $6,259 - $8,415.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov

Requirements

The duties of the position include but are not limited to:

• Serve as a senior-level Human Resources Consultant and expert HR Generalist, providing independent, high-level guidance to agency leadership, managers, supervisors, and employees on complex and sensitive human resource matters.
• Administer the agency’s protected leave programs, including FMLA, PFML, Shared Leave, Parental Leave, Pregnancy Disability Leave, and other state and federally protected leaves, ensuring compliance with applicable laws, collective bargaining agreements, and agency policies.
• Provide expert consultation and decision-making related to protected leave eligibility, medical documentation review, leave approvals and denials, employee rights notifications, and ongoing leave management.
• Interpret and apply federal and state employment laws, collective bargaining agreements, and agency policies, translating complex requirements into clear, practical guidance for employees and supervisors.
• Facilitate the agency-wide reasonable accommodation process, managing a caseload of accommodation requests and leading the interactive process in compliance with the ADA, Washington Law Against Discrimination, and related regulations.
• Collaborate with managers, supervisors, and employees to identify effective accommodation solutions, including accommodations in current positions, reassignment, or disability separation when appropriate.
• Obtain, review, and interpret medical documentation and maintain confidential medical and personnel records in accordance with legal and ethical standards.
• Evaluate HR programs, policies, and practices for effectiveness, equity, and compliance; recommend improvements to enhance consistency, efficiency, and inclusivity.
• Provide senior-level consultation and back-up support on a wide range of personnel matters, including classification and compensation, performance management, corrective and disciplinary actions, employee development, and workforce planning.
• Support labor relations activities by maintaining working knowledge of collective bargaining agreements, preparing correspondence and notices, participating in union-related meetings as directed, and advising management on contract application.
• Maintain strong collaborative relationships with internal stakeholders, labor partners, and external HR counterparts, serving as a trusted resource and problem-solver.
• Stay current on changes in employment law, HR best practices, and regulatory requirements to ensure the agency remains compliant and proactive.

To read more about this position and view all duties, click here to request a position description.

Qualifications

Required Qualifications:

Seven (7) years of professional full-time broad-based senior consultant HR experience*, including advising and consulting on a variety of human resource issues, including providing interpretation of HR related rules, laws, collective bargaining agreements and policies and procedures.

Experience may include a combination of the following: labor relations; employee relations; performance management; organizational and employee development; classification and compensation; and FMLA / reasonable accommodation.

• Two years must include professional experience administering leave of absence (e.g. FMLA, PFML, Shared Leave) and reasonable accommodation programs.

AND

• Intermediate level skills with Microsoft Office Products (e.g. Word, Excel, and Outlook).

Academic Degree Equivalency Chart

Degree	Years of Relevant Experience Equivalency
Associate’s Degree	2 years of experience
Bachelor’s Degree	4 years of experience
Master’s Degree	5 years of experience

*A degree in business, human resources, social or organizational behavioral sciences or related field from an accredited institution whose accreditation is recognized by the U.S.

Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment.

If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Current professional HR certification: PHR, SPHR, SHRM-CP and/or SHRM-SCP.
• 2 years’ experience providing professional level HR consultation and administration of protected leave (e.g. FMLA, PFLM, Shared Leave) and reasonable accommodations in a state or government environment.

Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

Additional Information

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder.

This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.

• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with HRC4_2026-00473 in the subject line.Please do not attach the DD 214 to your application materials.Please black out personally identifiable data such as social security numbers.

The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov.

Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov.