Human Resources Analyst (Benefits)

Full Job Description

*PLEASE NOTE THAT THIS VACANCY ANNOUNCEMENT IS ONLY OPEN TO CURRENT UNITED STATES POSTAL SERVICE OFFICE OF INSPECTOR GENERAL, UNITED STATES POSTAL SERVICE, UNITED STATES POSTAL INSPECTION SERVICE AND POSTAL REGULATORY COMMISSION EMPLOYEES.

OTHER APPLICANTS WILL NOT BE CONSIDERED. MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below.

Providing advisory and technical services by applying in-depth knowledge and thorough understanding of Federal human resources laws and regulations.

Performing functional duties in key areas, including employee benefits, retirement processing, and retirement counseling.

Knowledge of Postal Service Form 50 (PS-50) or Standard Form 50 (SF-50) processing. Leading or contributing to HR process improvement initiatives or projects. Creating and delivering presentations.

DESIRABLE QUALIFICATIONS Familiarity with the USPS Human Capital Enterprise System (HCES) or other similar system used for processing PS-50 or SF-50 actions, as well as processing PS-50 or SF-50 personnel actions.

Knowledge of Federal Employees Health Benefits Program (FEHB), Postal Service Health Benefits (PSHB), Federal Employees' Group Life Insurance (FEGLI) and/or Federal Employees Retirement System (FERS) programs and eligibility requirements.

EVALUATION FACTORS You must have the experience, knowledge and skills as listed in EACH of the evaluation factors.

Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration.

Include your major accomplishments relevant to the position requirements in your resume.

Ability to interpret laws and clearly explain the rules to employees during one-on-one counseling related to retirement options, Thrift Savings Plan laws, civilian and military service regulations, group life and health insurance benefits programs.

Demonstrated experience resolving customer service issues relating to employee benefits programs. Ability to effectively and clearly communicate with various audiences, both orally and in writing.

Strong analytical skills to assess HR data for effective resolution.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0)); or receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0).

Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration. Major Duties:

This announcement provides the opportunity for a reassignment/promotion to fill our Human Resources Analyst position within our Mission Support, Human Resources, Benefits Team.

This position is located at the USPS OIG Headquarters office in Arlington, VA. The selectee will be required to report in person to the USPS OIG HQ office.

Relocation expenses will not be authorized for this position. Bring your skills and voice to our team!

The successful candidate will be responsible for independently performing assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in the areas of Retirement, Thrift Savings Plan (TSP), Leave Programs, Work Schedule Programs, Federal Life and Health Insurance benefits, Payroll Processing, Processing Form 50s and other benefits applicable to the USPS OIG employees.

Assignments are of intermediate to mastery difficulty, depending on the GS equivalent level, and require interpretation and adaptation of guidelines to achieve results.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position.

Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 04/22/2026 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Journey Band level, equivalent to a GS-9 - GS-13. The salary range for this position is $85,447.00 - $158,322.00. The salary figures include locality pay.

Promotion potential to a GS-13 equivalent is at management's discretion.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire.

The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

Provides direct counseling to employees at all levels, including senior leadership, management officials, and staff, on retirement, benefit program entitlements, and on interpretations of the law, regulations, and policies.

Independently research, interprets, and prepares informative material for employees on new, changed, and pending policies, and advises on impact on benefits program entitlements.

Counsels employees on service credit payments and post-1956 military service deposits; assists employees with benefits and retirement applications; calculates and verifies creditability of service.

Provides benefit estimates for employees and survivors of deceased employees. Processes Postal Service Form 50 actions related to onboarding, transferring, separations, etc.

Prepares and delivers presentations for retirement and benefits programs.