Human Resource Technician 2 (02-2016)

Full Job Description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

The Human Resource Technician 2 for Absence Management processes Family and Medical Leave Act (FMLA) and Alaska Family Leave Act (AFLA) for State of Alaska employees.

This includes evaluating medical documentation, reviewing payroll and personnel documents for compliance with collective bargaining agreements, Personnel Rules, departmental policies and procedures, and Federal regulations.

This position interacts with employees across the state, as well as the Employee Relations team and Payroll.

Our Organization, Mission, and Culture

The Absence Management team within Employee Relations ensures that employees fully understand and receive their FMLA/AFLA entitlements and job protections.

By strategically managing leave benefits and educating employees throughout the process, we reduce unnecessary absences and support a healthy, productive workplace that ultimately benefits all Alaskans.

The incumbent plays a key role in this effort by working directly with employees, assessing and processing FMLA/AFLA documentation, and providing clear guidance on their leave rights.

The Benefits of Joining Our Team

On our team, you will work with a collaborative group of individuals who are committed to providing excellent customer service.

Our team is friendly, supportive, and committed to delivering client-focused human resource services.

We empower our employees to speak up, honor diversity and creative thinking, and we truly care about the well being of our employees.

The Absence Management team is composed of knowledgeable and compassionate individuals who work with a high level of confidentiality and integrity.

Additionally, we offer a flexible work schedule and exposure to many aspects of human resources.

The Working Environment You Can Expect

The Employee Relations Program operates from two locations: The Atwood Building in downtown Anchorage and the State Office Building in Juneau.

Both offices feature secure, open-concept workspaces with stunning views. In Anchorage, you can enjoy the sights of downtown, Turnagain Arm, and the Anchorage Bowl.

From Juneau, the Gastineau Channel provides a picturesque backdrop.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Requirements

Six months of entry technical level experience in human resource work equivalent to a Human Resource Technician 1 with the State of Alaska or the equivalent elsewhere. 

Substitution: 

Graduation from high school or the equivalent and one year of advanced clerical experience.

Substitution: 

One year of postsecondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Special Note: 

High school graduation "equivalent" means one of the following: 1) a G.E.D (i.e.

passing the General Educational Development test).; 2) completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week); 3) six months of work experience performing duties related to office or clerical support; 4) twelve months of work experience involving some routine tasks related to office or clerical support; 5) highest grade of school completed plus any kind of work experience that totals 12 years or more; or 6) acceptance for admission in full standing by an accredited college or university.

"Human resource" work includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll, or employee or labor relations.

Qualifications

Please read the below information carefully. This applies to your application submission.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

At time of interview, please be prepared to provide:

• Copies of your two (2) most recent performance evaluations. Letters of recommendation from a current or previous supervisor may be substituted.
• List of three (3) professional references, including a previous supervisor, if not already listed in application.

Backrground Check
The selected applicant may be required to successfully complete background clearance to view and handle personnel matters for employees that work in law enforcement/criminal justice environments (example: CJIS access).

EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.

Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time.

Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.

If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.

If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.

Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O.

Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains.

For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.

Requests for information may also be emailed to recruitment.services@alaska.gov.For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Additional Information

Cathy Robinson

Employee Relations Program Manager

Phone: 907-375-7701

cathy.robinson@alaska.gov