Human Resource Consultant 1

Full Job Description

At the Department of Revenue (DOR), the Human Resource (HR) Division's Technical Operations Team is the backbone of the fabulous work we do. This fantastic team is looking for an individual with uncanny attention to detail, unrelenting energy for continuous improvement, and an obsession for customer service.

Who we are:
Our HR team likes to have fun, and we’d love to show you how our HR festivities team makes our everyday work more enjoyable. We have challenges, events to help us get to know each other better, and our whole team's “connect the dots” virtual meeting once a week helps us stay in touch. Once a month, we come together, in person, for a staff meeting, which is a great time to catch up on updates, share important news, and keep everyone aligned. After that, we enjoy lunch together and celebrate our team members with birthdays that month with some food, fun, and good company.

Our HR team works closely together on a day-to-day basis and supports each other in meeting our customers' needs. Our office will telework in some form, so if you like to work from home but also like to be in the office to interact with our customers and your coworkers, this job is for you!

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

Requirements

As a Human Resource Consultant (HRC1), your organization skills will be crucial to prioritize your work for accurate and timely completion.

Your effective communication skills will be relied upon to interpret and explain information to our customers and to provide options and impacts depending on the chosen course of action.

You will leverage your natural curiosity and research skills to analyze situations and arrive at the best possible recommendations and advice to help advance the agency's mission.What does a Human Resource Consultant do?

• Accurately input personnel actions into our Human Resource Management System (HRMS).
• Consult with internal and external customers while providing excellent customer service.
• Ensure consultation complies with a variety of rules, policies, and procedures.
• Interact with customers daily.
• Review, update and create internal processes for the Technical Operations Unit; including researching, analyzing, and providing recommendations for improvement.
• Prepare and deliver appointment letters.
• Provide assistance in producing reports, including reviewing data.
• Maintain files on positions, personnel actions, and confidential information such as Affirmative Action and I-9 forms.

Qualifications

We're looking for self motivated candidates with demonstrated competencies to perform data entry and human resource consulting to both internal and external customers.

Any combination of education and experience that meets the knowledge, skills, abilities and behaviors (KSAB’s) listed below. KSAs are typically acquired through, but not limited to, relevant degrees, training, coursework, and work experience related to the position.

Knowledge, skills, and abilities:

• Knowledge of state and federal employment laws and regulations as applied to personnel actions, including Collective Bargaining Agreements (CBAs), Washington Administrative Codes (WACs), and agency HR policies and procedures.
• Knowledge of human resources operations, including personnel actions, records management.
• Knowledge of records retention requirements and personnel file standards under Washington State and agency guidelines.
• Working knowledge of Human Resource Management Systems (HRMS), Client Work Manager (CWM), KoFax (ILINX, WATCH, including personnel action processing, document verification, and compliance validation.
• Skilled in preparing accurate HR correspondence, including appointment letters and employee notifications.
• Skilled in providing customer-focused HR consultation to employees, supervisors, and managers regarding paperwork, processes, and requirements.
• Ability to maintain a high degree of accuracy and attention to detail when handling sensitive employee data and records.
• Ability to communicate technical HR information clearly and effectively to a wide range of customers.

The ability to take action to learn and grow:

The ability to take action to meet the needs of others:

Uses an equity & inclusive approach:

Preference may be granted to candidates who possess the following:

• Experience in a human resources office.
• Bachelor's degree with a focus on business, human resources, social or organizational behavior sciences or related field.
• Professional in human resources certification (SHRM, HRCI, etc.).

Throughout our selection processes, we'll also be evaluating candidates for knowledge, skills, abilities, and behaviors that align with the values and culture of DOR, and our high performing HR Team.

To be considered:

• Complete your online application thoroughly. The Information you provide will be used as your initial resume and will be a key part of the screening process.
• Attach a cover letter that clearly and thoroughly describes how you meet the required competencies (qualifications) listed in this job posting.

* Note - Incomplete applications or applications received without these materials may be disqualified.*

To take advantage of veterans' preference, please attach your DD-214, member 4 long form, or your NGB-22. Please black out social security number and date of birth before attaching.


Questions?

Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance.

At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.

Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5725.

Additional Information

Human Resources may use this job announcement to fill multiple similar vacancies for up to six months.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.The

Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.