Social Worker - Community Housing and Outreach Services
Veterans Health Administration
Posted: March 5, 2026 (0 days ago)
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U.S. Air Forces, Europe
Department of the Air Force
Base salary range: $33,878 - $44,042
Typical requirements: 1 year specialized experience. Bachelor's degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves helping military members with housing needs, such as checking eligibility, processing applications, and managing occupancy in government-provided homes on or off base.
It suits someone organized and good with people who enjoys administrative work in a supportive role for service members.
Entry-level experience in customer service or basic office tasks would make a strong fit.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to perform a variety of assignments relating to eligible military members for occupancy and termination of accompanied and/or unaccompanied housing.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.
GENERALIZED EXPERIENCE: GS-05: Applicants must have at least one (1) year of generalized experience at the next lower grade GS-04, or equivalent in other pay systems.
Examples of generalized experience includes determining eligibility for, assignment, occupancy, maintenance, and use of housing facilities; process housing applications; interview candidates; provide information concerning eligibility, and tenant rights and obligations.
OR EDUCATION: Have successfully completed a full four-year course of study leading to a bachelor's degree. NOTE: You must submit a copy of your transcripts.
OR COMBINATION OF EXPERIENCE AND EDUCATION: Have completed education leading towards a Bachelor's Degree as described in the job opportunity announcement.
Therefore, I have a combination of experience and education. NOTE: You must submit a copy of transcripts.
SPECIALIZED EXPERIENCE: GS-07: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems.
Examples of specialized experience includes working with basic principles, techniques, and methodology pertaining to the management planning, scheduling, coordinating and efficient use of Government-owned and off-base housing facilities and quarters.
OR EDUCATION: Have successfully completed one full academic year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
NOTE: You must submit a copy of your transcripts.
OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
NOTE: You must submit a copy of your transcripts.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.
Ability to gain knowledge of the fundamental principles, techniques, and methodology of housing assistance to schedule and coordinate operation and efficient use of government quarters and facilities.
2. Ability to gain knowledge of realty practices, management and financing practices of lease and sale of real property, and relocation assistance. 3. Skill in conducting technical studies and surveys.
4. Skill in basic computer data entry, retrieval, and storage of information to input into an automated system. A qualified typist is not required. 5.
Ability to communicate effectively with a diverse group of individuals, both orally and in writing. 6. Ability to interpret and apply agency policies and directives.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Major Duties:
Advises, recommends and resolves difficult assignment and termination problems of a regulatory or procedural nature referred by lower-graded employees or as assigned by the supervisor.
Participates in regular or periodic surveys or audits to identify housing requirements or deficiencies.
Participates in resolving a variety of housing problems by assembling facts through interviews, monitoring complaints, and other housing actions and issues.
Performs presentations, conducts meetings, and conducts special studies or reviews.
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