Health Systems Administrator (Associate Director for Clinical Business Operations)

Full Job Description

This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN) 6, VA Hampton Medical Center (VAMC), within the Office of the Medical Center Director.

This position serves as the Associate Medical Center Director for Clinical Business Operations of the Hampton VAMC.

The incumbent exercises line authority for multiple administrative and allied health services and sections.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Individual Occupational Requirement (IOR): To meet the basic qualification of the 0670 Health System Administration Occupational Series, you must possess an undergraduate or graduate level degree with a Major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration -OR- you must possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field.

This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.

Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems, Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency; and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

In addition to meeting the Individual Occupational Requirement (IOR), you must also meet the specialized experience requirement.

You may qualify based on your experience as described below: GS-15 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include but are not limited to: Experience with the strategic planning process; ability to research, decide and determine the best approach when resolving complex problems or issues; ability to extract and record data from various automated systems; experience in the development and implementation of both long and short term policies and plans for the health care delivery system by coordinating input from administrative and clinical services; experience working in a health care setting and dealing with patient access metrics and action plans; experience working with program officials and Chiefs of Staff related to access to care in the health care delivery system; experience working with VA Community Care; skill in developing, evaluating and adjusting organizational structures and management systems for the administrative and allied health services; experience with all available resources (personnel, space, equipment, and money) and establishing priorities for distributing these resources based on program needs.

Providing executive leadership with insight in establishing organizational structures that are efficient, cost effective, support desired grade levels, and facilitate career development; works on the development of a balanced financial plan designed to meet realistic needs of the facility and the network; establishing and maintaining public relations with a variety of institutions and groups; applying performance standards to measure program performance and health care activities are meeting established goals and objectives; and planning and executing major projects concerned with the analysis and evaluation of programs and operational effectiveness.

Preferred Experience: Experience in Group Practice Management and Senior-Level Leadership You will be rated on the following Competencies for this position: Administration and Management Decision Making Financial Management Human Capital Management Organizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mainly sedentary. Typically, the employee sits comfortably to do the work.

However, there is also daily walking, standing, bending, carrying of light items such as papers, books and small objects.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include, but may not be limited to the following: Sharing with the Executive Leadership Team a level of responsibility for the direction and management of the Medical Center and is directly responsible for all facilities operations.

A direct line authority and leadership responsibility for all administrative operation support services. May serve as the Acting Medical Center Director in the absence of the Director.

Taking an active leadership role in coordinating and developing customer and stakeholder support and resourcing to meet Medical Center objectives.

Determining operational services and programs goals and objectives, develop short-and long-range plans for achieving them in conjunction with the overall plans of the Veterans Integrated Service Network (VISN) and consistent with the strategic planning process.

Directing a comprehensive evaluation of operational services goals and objectives and makes necessary adjustments to improve delivery of patient care services.

Establishing local policy in such areas impacting facility operations as program emphasis and operating guidelines.

Administering and ensuring compliance with a system designed for the development and communication of program policies and procedures in accordance with new or existing rules and regulations.

Administering a management reporting system which provides appropriate data for decision making for facility operations, impacting organizational improvements.

Performs other related duties as assigned. Work Schedule: Monday-Friday, 0800-1630 Telework: Not Available Virtual: This is not a virtual position.

Position Description/PD#: Health Systems Administrator (Associate Director for Clinical Business Operations)/PD99902S Relocation/Recruitment Incentives: PCS Incentive Authorized