Hardware and Software Technician

Full Job Description

About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S.

Code, Title 10, as well as Department of Defense Instruction 1400.25. These positions are located with the Joint Interagency Task Force South, U.S. Southern Command, Key West, FL, 33040 J6.

To find out more about the area, please visit: https://www.cityofkeywest-fl.gov/ & https://www.monroecounty-fl.gov/ Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

10-Point Other Veterans’ Rating 30 Percent or More Disabled Veterans 5-Point Veterans' Preference Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Disabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30% Non-Department of Defense (DoD) Transfer Prior Federal Service Employee Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible United States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement.

In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: 1.

Identifying information technology security risks and vulnerabilities to prevent and defend against unauthorized access to systems, networks, and/or data. AND 2.

Applying standards, policies, and security procedures to information systems including risk assessment testing; application of security patches; and/or preparing reports of documented findings. AND 3.

Performing system administration duties on a large network of computers with wide area network access such as installing application software for maintenance of system configuration files and applying integration of long-term information systems projects.

AND 4.

Utilizing, installing, and implementing computer application software for maintenance of system configuration files to include implementing computer diagnostic techniques and/or performance measurement tools, network monitoring software, and network addressing and configuration software.

In addition to the specialized experience listed above, your resume must show you have Information Technology-related experience.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT and should include information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: 1.

Attention to Detail - Is thorough when performing work and conscientious about attention to detail. 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You will be evaluated on the basis of your level of competency in the following areas: Information Systems/Network Security Network Operations Systems Integration Technology Application Major Duties:

• Serves as an IT Specialist (SYSANALYSIS) within the Directorate of Command, Control, Communications, Computers and Intelligence (C41) Systems, Joint Interagency Task Force South (JIATFS), Truman Annex, Key West, FL.
• Conduct information assurance activities on information systems such as application of security patches.
• Provide technical expertise on system operations, hardware, and a wide variety of applications and programs.
• Perform system administration duties on a large network of computers with wide area network access.
• Install application software for maintenance of system configuration files.