ASSISTANT GUEST SERVICES MANAGER
Air Education and Training Command
FreshPosted Jan 7
Recent Listing
Posted: January 5, 2026 (9 days ago)
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GUEST SERVICES REPRESENTATIVES
Air Force Global Strike Command
Department of the Air Force
Job Description
Summary
This part-time job at a military lodging facility involves handling guest check-ins, reservations, payments, and basic front desk tasks to ensure smooth stays for authorized visitors.
It's ideal for friendly, organized individuals with customer service experience who can multitask and work flexible hours, including nights and weekends.
No advanced education is needed, just practical skills in dealing with people and basic math.
Key Requirements
- Experience in clerical or cashier work demonstrating multitasking and quality customer service
- Ability to handle basic arithmetic, make change, and manage payments
- Strong communication skills for interacting with guests via phone, email, or in person
- Meet state legal age requirement for selling alcoholic beverages
- Availability for flexible part-time hours (0-40 per week), including nights, weekends, holidays, and on-call duties
- Ability to maintain a clean front desk and lobby area
- Proof of eligibility for preference categories if applicable
Full Job Description
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the INNS OF DYESS. This position is considered Flexible (Part-Time) guaranteed 00-40 hours.
You may be required to work nights, weekends and holidays and be on call. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/12/2026 In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
Have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Ability to communicate.
Must meet state and legal age requirement for sale of alcoholic beverages.
You will be evaluated on the basis of your level of competency in the following areas: You will be evaluated on the basis of your level of competency in the following areas: Major Duties:
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records.
Accepts payment, makes change, and presents departing guest's checkout statements.
Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Ensure front desk area and lobby remains clean.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12860269
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