Front Desk Coordinator (Term - Limited) - Office of the Attorney General

Full Job Description

Requirements

Document Receiving, Sorting and Distribution

• Sort and distribute USPS mail and e-filings daily to appropriate sections

• Oversee mail and e-filing processes

• Accept and route Service of Process, deliveries and packages for the Department

• Log in service of process and other documents

Miscellaneous Office Duties

• Support operational functions by assisting with unit and administrative tasks (e.g. make photocopies and produce written documents such as reports, spreadsheets, and other related materials as requested)

This recruitment may be used to fill more than one Administrative Assistant II positions in the Administration section.

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act.

Qualifications

WHAT WE ARE LOOKING FOR

Minimum Qualifications: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

• Two years of administrative assistant or clerical support in a professional office setting as the main function of your job.
  

A combination of related education and/or relevant experience in administrative assistant or clerical support in a professional office setting as the main function of your job totaling two years.Education may only substitute for one year.

Qualified applicants must have at least one year of administrative assistant/office clerical support experience.

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Required Competencies:

• Demonstrated attention to detail to ensure accuracy, thoroughness, and consistency of all work product
• Strong interpersonal skills and ability to work collaboratively on a team
• Demonstrated customer service skills and ability to de-escalate situations
• Time management skills, including the ability to adapt as needed to meet shifting priorities and deadlines
• Proficiency in MS Office, including Word, Excel, and Outlook
• Excellent oral and written communication skills
• Organizational skills, including the ability to plan and prioritize tasks

Preferred Qualifications: In addition to the minimum qualifications, the preferred applicant will also demonstrate and clearly describe the following skills and experience in their job application:

• Experience working with confidential information
• Experience managing and routing calls received
• Experience working for executives, including escorting guests, answering calls, and drafting correspondence
• Advanced proficiency working with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook, Teams and SharePoint)
• Experience working in a mail room or managing mail distribution
• Additional experience beyond the two years providing administrative support.

Conditions of Employment:

• Applicants must pass a thorough background investigation prior to appointment.
• The position will be required to work in the office 5 days per week (Monday -Friday) from 8:00 am - 5:00 pm.
• Majority of work will be performed at DOL North location (1700 Lincoln Street), however occasionally work will be performed at DOL South location (1300 Broadway).

Additional Information

Required Application Materials:

• A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked “See Resume” will not be considered.
• Current Resume
• Cover Letter: A detailed cover letter explaining your interest in the position

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position.

If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position.

If your application is rejected and you have questions, you may contact Tori DeMare at Tori.DeMare@coag.gov.

Assessment Information:Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness.

Upon meeting the minimum qualifications, the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence, depth and breadth of experience and potential job fit.

Technical Competence – Technical experience as it relates to the duties outlined in this job announcement.

Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned.

Job Fit – Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred.

It is imperative that the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, work product, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, and Preferred Qualifications as listed above.

Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your inclusion in the final pool of eligible applicants as the materials may be used to identify a top group for additional assessment or establish an eligible list for referral to the hiring manager for final consideration.Appeal Rights:If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative.

This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand delivered within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.Supplemental InformationWHY WORK FOR US We Embrace FlexibilityWe aim to produce outstanding work product for all of our customers, while enjoying flexibility in work location between home and office.

We Are Committed to Diversity, Equity and InclusionAt the DOL, our commitment to DEI is thriving.

We know that we are better together when our differences are valued and everyone is inspired and empowered to contribute.

As such, we strive to provide a safe environment where individuals feel valued and respected for who they are; demonstrate a behavior and mindset where differences are welcomed, and individuals are treated equally and empowered to do their best work; and promote growth and innovation through a diverse workforce.

We empower an active Diversity Equity & Inclusion Impact Team that creates approaches to ensure safe spaces and a culture supportive of people being their authentic selves, hosts events and programs on DEI areas important to our employees, enables development and sustainability of resource groups that give a voice to historically marginalized populations, focuses on retaining our incredible talent, and more!

If your professional goals include promoting growth and innovation with colleagues who recognize that we are better together when our differences are valued and respected, then DOL is your place to be!

We Have Strong Core ValuesOur core values drive our actions.

At the Department of Law, we are: 1) principled, maintaining the highest ethical standards, rigorous legal analysis, and careful evaluation of facts; 2) public servants, who are always ensuring our work is not about us, but instead is about the people of Colorado; 3) innovative, by seeking to identify the best approach, make deliberate decisions, and look to improve; and 4) "better together," by working to support each other and collaborate.

We are Committed to Developing our EmployeesWe are deeply invested in our talent and regularly provide meaningful opportunities for personal and professional growth through training and coaching.

Further, our professional development and performance goal setting process is collaborative and ongoing, and aimed at helping our employees grow and succeed.

We Offer Excellent BenefitsIn addition to the comprehensive State of Colorado benefits package including competitive medical and dental health plans, employer-paid life insurance, paid holidays, retirement plans with Colorado PERA, and vacation and sick leave earned each month, there are many other unique benefits that we offer, including:Medical and dental health plansEmployer-paid life insurancePaid vacation and sick leave earned each month11 paid holidays per yearPublic Service Loan Forgiveness – A borrower may qualify for forgiveness by making 120 on-time payments while employed full-time in public service, if they have certain kinds of federal loans in a qualifying repayment planFree access to an on-site fitness centerStrong, flexible retirement benefits (Download PDF reader) including 401K and 457 plansDistinctive career advancement opportunities throughout the State personnel systemExcellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount programTo learn more about our benefits visit: https://www.colorado.gov/dhr/benefits.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Law is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.BenefitsThe State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.

Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title.

Select the job you wish to view, then click on the "Print" icon.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher, at hr.coag.gov.