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Posted: January 12, 2026 (2 days ago)

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Front Office Manager NF-03

United States Army Installation Management Command

Department of the Army

Fresh

Location

Location not specified

Salary

$52,175 - $52,176

per year

Closes

January 21, 2026More Army jobs →

Job Description

Summary

This job is for a Front Office Manager at a military lodging facility in Italy, where you'll oversee daily front desk activities like check-ins, reservations, and handling guest issues for a property with 200 to 599 rooms.

You'll supervise staff, ensure everything runs smoothly according to rules, and resolve complaints to keep guests happy.

It's a great fit for someone with hotel front desk experience who enjoys leading a team in a busy hospitality setting.

Key Requirements

  • Two years of related work experience in hotel management, such as night audit or desk clerk duties
  • Ability to use a computer for word processing or data entry
  • OR a two-year hospitality-related associate's degree
  • OR Certified Hotel Administrator (CHA) certification plus one year of related work experience
  • Experience managing front desk operations including reservations, check-in, cashiering, group management, check-out, and night audit
  • Ability to ensure compliance with policies and procedures
  • Skills in providing guidance for resolving guest complaints and conflicts
  • Supervisory experience over assigned staff

Full Job Description

This position is located at USAG Italy - MWR, Ederle Inn. Incentives and Bonuses Incentives will not be paid. Resumes must be two pages (or less).

Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following: Two years of related work experience.

This type of experience may be gained performing duties in the functional field of hotel management such as night audit or desk clerk. Ability to use a computer for word processing or data entry.

-OR- A two year hospitality related associates degree -OR- Possession of a CHA (Certified Hotel Administrative) and one year of relate work experience may be substituted.

Claimed experience must be verifiable through your resume. Assumptions will not be made. Major Duties:

  • Manages the front desk operations of a lodging property having 200 to 599 rooms.
  • Directs the operations of the activity to include reservations and check in, cashiering, group management, check out and night audit function.
  • Ensures compliance with policies and procedures.
  • Provides guidance and assistance in resolving problems/conflicts arising from guest complaints
  • Supervises assigned staff.

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Posted on USAJOBS: 1/12/2026 | Added to FreshGovJobs: 1/13/2026

Source: USAJOBS | ID: O4NAFJN-26-12863885