Food Service Worker

Full Job Description

This announcement supports both Jefferson Barracks and John Cochran VA in St Louis, MO. Wage Grade 4 Food Service Workers independently perform duties that require proficiency in special procedures.

They require a broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation.

Wage grade 4 workers can do all the duties of a lower grade worker. To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.

Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.

Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire.

Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.

The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Materials Technical Practices Use and Maintain Tools and Equipment Without more than normal supervision Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

FACTOR II: RESPONSIBILITY Wage Grade 4 Food Service Workers receive limited supervision from the immediate supervisor who provides oral and written instructions on changes in procedures and special requirements.

They perform routine work independently in accordance with written guides and established policy.

They use judgment in recognizing work objectives and in planning and organizing duties to accomplish those objectives.

FACTOR III: PHYSICAL EFFORT Wage Grade 4 Food Service Workers perform work requiring light to moderate physical effort.

They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies.

They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending.

They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

FACTOR IV: WORKING CONDITIONS The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity.

The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped.

Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

CUSTOMER SERVICE Meets the needs of customers while supporting VA missions.

Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.

Provides the customer with consistent information according to established policies and procedures.

Handles conflict and problems in dealing with the customer constructively and appropriately Major Duties:

Set up assigned station on the tray line with the correct supplies and food items Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates Break down and clean the station when assigned Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary Return soiled trays and dishes to the dish room Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian Prepare beverages according to the number of servings required Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities Sort, wash, peel and cut cold foods using knives or other equipment Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes Prepare uncooked food items, such as sandwich spread and salad dressings Operate and break down and clean all equipment assigned to food service and related areas Portion other food items into standard serving sizes using the proper utensils and specified dishware Prepare boxed/to go meals Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures Verify that food items on the tray are appropriate for the prescribed diet Identify obvious discrepancies between the prescribed diets and the food items designated by the menu Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for Distributes menus and surveys to patients Provide patients with basic information about modified diets and the nutrition services that are available Prepare individual and bulk nourishments and supplemental foods and beverages for patients Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques Determine the quantities of ingredients needed to prepare required yield Make conversions between the metric system to the standard system Take nourishment inventories, stocking using first in-first out procedures, replacing expired items Label and distribute individual nourishments Sterilize equipment and sanitize work areas Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line Perform heavy-duty cleaning tasks throughout the food service and related areas Separate food waste and trash from dishes, glasses and silverware in the dish washing area Unload food/tray delivery carts Store sanitized dishes, glasses and silverware Scrape, soak, scour, and scrub cookware and utensils Move garbage cans when collecting and transferring trash from the work area to the disposal area Provide assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks.

Use a computer terminal to record and retrieve recipe, menu and inventory data and to produce reports Other duties as assigned to meet the needs of the Medial Center Work Schedule: 630-1500 and 1130-2000 Monday-Friday rotating weekends and holidays Position Description Title/PD#: Food Service Worker/PD91630775 and PD99836S Physical Requirements: Wage Grade 4 Food Service Workers perform work requiring light to moderate physical effort.

They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies.

They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending.

They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.