File Clerk

Full Job Description

The file clerk is a member of the Administrative Support Service which is a part of the Health Administration Service (HAS) at the Boise VA Medical Center.

The primary duties of the file clerk are to provide internal and external file room support to staff, consultants, and patients.

To qualify for this position, applicants must meet time-in-grade requirements and general experience by the closing date of this announcement, 02/27/2026.

Time-In-Grade Requirement: Applicants may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

For this vacancy, employees under the GS pay system must have held a GS-2 or higher position in the last 52 weeks to be eligible for the GS-4 grade level.

If you have not held a GS grade at any time in the past 52 weeks, or are a Wage Grade employee, this requirement does not apply to you.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: General Experience: You must have one year of general experience, that equipped you with the knowledge, skills, and abilities needed to successfully perform the duties of this position.

General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Qualifying general experience can include: Receiving, indexing and scanning documents; maintaining records; utilizing electronic filing systems and technology; and managing work duties to meet deadlines.

Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have successfully completed two (2) full years of education above high school or equivalent degree in any field for which high school graduation or the equivalent is the normal prerequisite.

This education was obtained in an accredited business, secretarial or technical school, junior college, college or university.

One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school.

Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of general experience and education beyond high school.

Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include, but are not limited to: Ensures that all necessary health and administrative information is integrated into Vista through PC scanning hardware and software.

Analyzes and researches numerus and varied medical and administrative reports received from non-VA health care facilities when making determination as to how these documents are to be indexed.

Receives, indexes, scans, and assigns appropriate nomenclature to health and administrative information, as assigned, for incorporation into the correct patient's record in the computerized patient records system (CPRS).

Uses processes and procedures to sort, index, and perform quality control on incoming clinical and administrative documents in order to assure ease of retrieval for users.

Associates all scanned and imported documents with the correct patient's CPRS record and appropriate TIU document.

Notifies Supervisor when images are scanned into wrong patient's record, are indexed incorrectly, or are corrupted. Maintains a record request database.

Performs clerical duties including the use of computerized record tracking associated with the retention, maintenance, disposition, and control of administrative and medical records.

Reviews all documents to assure completeness prior to scanning, indexing, or filing.

Fully protects the confidentiality of patient information, access to computer files, and release of access codes, according to established guidelines and policies.

Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm MST Telework: Not Authorized Virtual: This is not a virtual position.

Position Description/PD#: File Clerk/PD60329A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized