File Clerk

Full Job Description

These positions are located within the Medical Records Unit of the Health Information Management System at the VA Medical Center in Wilmington, DE.

IN ORDER TO QUALIFY FOR THIS POSITION AT THE GS-4 LEVEL YOU MUST MEET THE FOLLOWING: GENERAL EXPERIENCE: You must possess one (1) year of general experience.

General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the knowledge and skills needed to perform the duties of the position to be filled.

Note: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

~OR~ SUBSTITUTION OF EDUCATION FOR EXPERIENCE: You must have successfully completed two (2) years of education above the high school level in any field.

This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school.

(TRANSCRIPT REQUIRED) ~OR~ COMBINATION OF EXPERIENCE AND EDUCATION: You must possess equivalent combinations of successfully completed post-high school education and experience to meet total qualification requirements at the GS-4 level.

(TRANSCRIPT REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to Detail Clerical Communications Computer Skills Information Management IMPORTANT: A full year of work is considered to be 35-40 hours of work per week.

All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: Physical Requirements: The work with computers is mainly sedentary in an office environment.

However, paper records retrieval, filing, and management involve long hours of standing, with extensive bending, reaching, lifting, stooping, pulling, and other physical exertion or strain.

Some work will be performed in a warehouse setting and requires packing boxes (whose weight will typically exceed 20 pounds) and otherwise preparing records for shipment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Performing receipt, intake, scanning, indexing, qualify control, destruction, and transfer of health and administrative information.

Ensuring the scanned documents are associated to the correct patient. Ensuring regular quality checks are carried out according to prescribed timeframes and criteria.

Ensuring all paper clips, staples, and tape is removed from the documents. Maintaining confidentiality of all electronic records and paper components of the health record.

Following appropriate procedures when mailing and destroying health information in paper or electronic format.

Communicating daily with other administrative and clinical staff members in order to obtain health records.

Retrieving records using a combination of computer-based patient treatment history and historical record transactions to deduce locations of hard-to-find records.

Communicate properly to coordinate record transfer, record follow-up, and record scanning and indexing functions with clinical and administrative team members.

Maintain accessible records and provide efficient service for direct and indirect patient care. Performing other duties as assigned.

Work Schedule: Full-Time Monday-Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved