Field Auditor I

Full Job Description

The Unemployment Insurance (UI) Contributions Unit at the Department of Workforce Services (DWS) is seeking a skilled and motivated individual to fill Field Auditor I position throughout the state. Employees in this position will be assigned to a Field Audit team receiving guidance and direction from a UI Field Audit Supervisor. As with any compliance-based role, Field Auditors may experience confrontational situations in conducting assigned work.

Principle Duties
The Field Auditor I will perform the following tasks:

• Auditing employer records and investigating employer/worker relationships to ensure compliance with applicable state and federal statute as well as UI rules, regulations, standards, and procedures.
• Performing timely management of audit and investigation caseloads.
• Ensuring work quality meets all Tax Performance System (TPS) measures.
• Keeping up-to-date with current UI laws, rules, regulations, standards, and procedures.

Ideal Candidate
The ideal candidates will possess the following skills and attributes:

• Functional knowledge Microsoft Word and Excel;
• Math skills equal to one year of college calculating and working with numbers;
• Effective interpersonal skills;
• Positive history of professional communication with internal and external customers;
• Able to navigate and handle difficult situations and conversations with angry customers in person;
• Adept at explaining compliance issues and de-escalating confrontational disputes with business owners, accountants and attorneys;
• Experience with the analysis of financial records and data;
• Ability to interpret and retain intricate laws, rules, regulations, and procedures;
• Capacity to make informed decisions based on facts, laws and rules;
• Clear and concise writing skills which convey complex analysis in an understandable style;
• Willingness to remain informed and improve skills; and
• Self-motivated with the ability to effectively prioritize and complete assignments within time constraints.
• Must be able to travel to the employer's designated location within the State of Utah to complete assignments.

This position is career mobility for current state employees.

Why You Should Join Our Team
Besides working for a fantastic agency that is dedicated to helping the citizens of Utah, you will receive great health and retirement benefits. Click here to view a summary of benefits we offer. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance.

The Agency
The mission of Workforce Services is to strengthen Utah's communities by supporting the economic stability and quality of our workforce. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.

Additional Information

Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.

Special physical demands are not required to perform the work.DHRM rules regarding promotions and transfers apply to current state of Utah employees.