FACILITIES ADMINISTRATIVE TECHNICIAN

Full Job Description

Administrative Technician – Facilities & Fleet Department

Are you an organized multitasker who enjoys variety in your workday and takes pride in keeping operations running smoothly?

Join our team as an Administrative Technician, where you’ll play a key role supporting the dynamic work of the Facilities and Fleet Department.

In this position, no two days are the same—you’ll coordinate projects, support multiple divisions, assist customers, and help ensure the department’s administrative, operational, and technical processes run efficiently.

As a vital member of our team, you’ll collaborate with staff across the department to support Fleet and Facilities maintenance operations, conduct research, provide information, support projects, and help track important financial and operational data, all while providing exceptional customer service to County staff and the public.

If you enjoy solving problems, managing details, and contributing to meaningful work that supports essential County services, we’d love to hear from you. Bring your organizational skills, customer-focused mindset, and positive energy to a role where your contributions truly make a difference!

The selection process includes the following:

1. Application review and evaluation
2. Supplemental Questionnaire scoring.
3. Interview.
4. Second interview may be held at management's discretion.
5. Reference checks and credential verification
6. Job offer made to selected candidate contingent upon a review of criminal background check.

You will be notified of your status in the selection process via the email provided in your application.

For questions or more information about this job opportunity and posting, email Fleet Services

Requirements

1. Performs special projects as assigned; conducts research and provides information; to interested parties as necessary.
2. Serves as administrative support associate for all divisions of the Facilities Management Department; initiates and maintains centralized files for the department; orders and maintains office supplies; distributes and collects internal and external mail; coordinates assignment of locker rooms to County employees; archives department records.
3. Provides backup services to the maintenance divisions by receiving and dispatching calls from customers and technicians; enters data into a computerized maintenance management system (CMMS) as required.
4. Supports human resource activities for the department by assisting with departmental recruitment activities and processing payroll information.
5. Performs technical accounting services including accounts payable, accounts receivable and cash receipting and generating related reports for the department.
6. Coordinates conference room schedules and use for County departments and other agencies; receives facility use application for processing; assist customers by answering questions as needed.
7. Provides quality customer service by assisting the general public on the phone or in person by answering questions, explaining services, policies and procedures on related County operations; backs up the customer service information desk as needed.
8. Assists the Property Management division in various activities including but not limited to helping conduct the scanning process on county owned properties required to be included in the annual property inventory report; participates in the completion of the annual property inventory packet; prepares ECAFs/motions for surplusing county personal property for Council approval; research market value of surplus personal property; conducts and supports the annual physical inventory of operational facilities and detention maintenance assets.
9. Provides assistance to the County's employee commute trip reduction program as needed including updating program database for changes and distributing ORCA cards to employees.
10. Updates the department's COOP (Continuity of Operations Plan) and other emergency preparedness plans as directed.
11. Coordinates the County toner recycling program.
12. Updates and/or redesigns the department's internet and intranet websites as directed.
13. Complies data and prepares reports for SNOSTAT (Snohomish County's accountability and transparency system), Energy Star and other projects as directed.
14. Coordinates the addition, removal of vending machines on county property; handles related service requests.
15. Performs all other related duties as required. 

1. May represent the department in various committees (safety, diversity, corrections recycling, etc.) and charitable campaigns.

Qualifications

Additional Information

• the use of computer technology
• office practices and procedures
• proper English, spelling, grammar, punctuation and word usage
• basic accounting principles and processes
• general facility maintenance practices and policies
• effective time management and priority setting techniques
• county organization and hierarchy
• proper telephone and email customer service etiquette
• effective methods to deal with difficult customers and diffuse difficult situations

• operate personal computers, MS Office and other applied software packages
• exercise initiative and judgment to complete administrative tasks as assigned
• establish effective working relationships with other county employees, representatives of other agencies and with the general public
• develop and maintain necessary records and prepare required reports
• communicate effectively, both orally and in writing
• meet deadlines and cope with interruptions
• operate standard office machines and equipment
• manage and prioritize multiple tasks/activities effectively
• perform detail work accurately and in a timely manner
• perform tasks objectively and effectively under pressure
• reason logically and act quickly in emergency situations
• understand and execute complex oral and written instructions
• answer and respond to telephone calls in a clear and concise manner
• interpret customer requirements and direct or coordinate responses